Product Operations Lead, Snorkel AI

$150-240k

The salary range stated is based off of tier 1 locations such as San Francisco Bay Area, New York and Seattle. + Equity (Stock options)

Senior and Expert level

New York

San Francisco Bay Area

Remote from US

Data-centric enterprise AI platform for

Be an early applicant

Data-centric enterprise AI platform for

101-200 employees

B2BArtificial IntelligenceEnterpriseSaaSData Integration

Be an early applicant

$150-240k

The salary range stated is based off of tier 1 locations such as San Francisco Bay Area, New York and Seattle. + Equity (Stock options)

Senior and Expert level

New York

San Francisco Bay Area

Remote from US

101-200 employees

B2BArtificial IntelligenceEnterpriseSaaSData Integration

Company mission

To empower everyone to solve their most impactful problems through data-centric AI.

Job

Company

Role

Who you are

8+ years of experience in strategy, operations, or product-facing roles in high-growth technology companies
Proven track record of building or leading product operations, program management, or customer strategy functions
Strong ability to structure ambiguous problems, define metrics, and influence decision-making across senior stakeholders
Excellent communication and facilitation skills; able to represent both customer and internal perspectives with clarity and impact
Experience working closely with Product, Engineering, and customer-facing teams in fast-paced environments
Strong analytical background; able to translate qualitative feedback and quantitative data into actionable insights
Bonus: Experience with marketplace, contributor/contractor networks, or AI/ML/data platform businesses

What the job involves

We are seeking a founding member of the Product Operations function to join Snorkel’s Data-as-a-Service (DaaS) team
This role will sit at the critical intersection of Product, Engineering, Delivery, Sales, and our Expert Contributor network, ensuring customer needs and product strategy remain tightly connected
As the first hire in Product Operations, you will build the playbook for how Snorkel integrates user feedback into product roadmap decisions, ensures seamless product rollouts, and enables our customer-facing teams and contributors to adopt and excel with new features
You will also act as a strategic advisor to product leadership, shaping roadmap prioritization and influencing R&D investment decisions
Act as the bridge between Product, Engineering, and customer-facing teams, ensuring user needs and product priorities stay in sync
Lead product program management—driving planning, launch, and rollout of new features with strong alignment between customers, contributors, and product
Partner with Enablement to equip Technical Delivery Managers, Production Managers, Sales, and Expert Contributors with the tools and training to adopt and succeed with Snorkel’s products
Build and manage a Voice of the Customer program, consolidating feedback across all channels and surfacing insights to inform roadmap and R&D investment decisions
Serve as a strategic advisor to Product leadership, influencing roadmap prioritization and long-term product strategy with data-driven insights and customer context

Our take

Demand for AI is increasing in almost every industry, but the machine learning that fuels it is tedious to set up. In order to train machine learning algorithms, training data must be labelled manually, and this contributes to expenses in time, money and resources when integrating AI within a business.

Snorkel AI develops programmatic approaches to data labelling in order to automate the setup process of machine learning and decrease the required timeframe for a business to begin providing AI services. In addition to these automated data categorization services, the company also integrates data training, management, and analysis into a unified AI-deployment platform.

The complex computer science behind AI setup has resulted in many businesses without computer science backgrounds being left behind, and Snorkel AI has set this as their target audience. As of 2023, this customer base has tripled in size since Snorkel AI's founding and in 2024, enjoyed a new round of funding. With these promising developments, the company continues to innovate the sector.

Kirsty

Company Specialist at Welcome to the Jungle

Company

Funding (last 2 of 4 rounds)

May 2025

$100m

SERIES D

Aug 2021

$85m

SERIES C

Total funding: $235m

Company benefits

Home office allowance
Yearly wellness stipend
Healthy meals, snacks & drinks in office
401k with a 100% match up to 5% of annual salary
Regular team events
Generous paid parental leave
Work from home opportunities
Health insurance

Company HQ

Centennial, Redwood City, CA

Leadership

Alex Ratner

(Co-founder & CEO)

Studied at Harvard and received a PhD from Stanford. They are also an Assistant Professor at the University of Washington.

Paroma Varma

(Co-founder)

They hold a PhD from Stanford and was VP of Corporate Relations at the Society of Women Engineers. They have collaborated with teams at Facebook and Intel.

Braden Hancock

(Co-founder & Head of Technology)

They have a PhD in Computer Science from Stanford, and worked as a Research Assistant with the Air Force and MIT. They were also a Software Engineer at Google, and a Researcher at Facebook.

Henry Ehrenberg

(Co-Founder)

They studied at Yale and Stanford and worked at Facebook as a Quantitative Engineering Intern and a Senior Applied Research Scientist.

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