Product Operations Lead, Snorkel AI

$150-240k

The salary range stated is based off of tier 1 locations such as San Francisco Bay Area, New York and Seattle. + Equity (Stock options)

Senior and Expert level

New York

San Francisco Bay Area

Remote from US

The AI data research lab

Open for applications

The AI data research lab

501-1000 employees

B2BArtificial IntelligenceEnterpriseSaaSData Integration

Open for applications

$150-240k

The salary range stated is based off of tier 1 locations such as San Francisco Bay Area, New York and Seattle. + Equity (Stock options)

Senior and Expert level

New York

San Francisco Bay Area

Remote from US

501-1000 employees

B2BArtificial IntelligenceEnterpriseSaaSData Integration

Company mission

To empower everyone to solve their most impactful problems through data-centric AI.

Job

Company

Role

Who you are

8+ years of experience in strategy, operations, or product-facing roles in high-growth technology companies
Proven track record of building or leading product operations, program management, or customer strategy functions
Strong ability to structure ambiguous problems, define metrics, and influence decision-making across senior stakeholders
Excellent communication and facilitation skills; able to represent both customer and internal perspectives with clarity and impact
Experience working closely with Product, Engineering, and customer-facing teams in fast-paced environments
Strong analytical background; able to translate qualitative feedback and quantitative data into actionable insights
Bonus: Experience with marketplace, contributor/contractor networks, or AI/ML/data platform businesses

What the job involves

We are seeking a founding member of the Product Operations function to join Snorkel’s Data-as-a-Service (DaaS) team
This role will sit at the critical intersection of Product, Engineering, Delivery, Sales, and our Expert Contributor network, ensuring customer needs and product strategy remain tightly connected
As the first hire in Product Operations, you will build the playbook for how Snorkel integrates user feedback into product roadmap decisions, ensures seamless product rollouts, and enables our customer-facing teams and contributors to adopt and excel with new features
You will also act as a strategic advisor to product leadership, shaping roadmap prioritization and influencing R&D investment decisions
Act as the bridge between Product, Engineering, and customer-facing teams, ensuring user needs and product priorities stay in sync
Lead product program management—driving planning, launch, and rollout of new features with strong alignment between customers, contributors, and product
Partner with Enablement to equip Technical Delivery Managers, Production Managers, Sales, and Expert Contributors with the tools and training to adopt and succeed with Snorkel’s products
Build and manage a Voice of the Customer program, consolidating feedback across all channels and surfacing insights to inform roadmap and R&D investment decisions
Serve as a strategic advisor to Product leadership, influencing roadmap prioritization and long-term product strategy with data-driven insights and customer context

Our take

Demand for AI is increasing in almost every industry, but the machine learning that fuels it is tedious to set up. In order to train machine learning algorithms, training data must be labelled manually, and this contributes to expenses in time, money and resources when integrating AI within a business.

Snorkel AI develops programmatic approaches to data labelling in order to automate the setup process of machine learning and decrease the required timeframe for a business to begin providing AI services. In addition to these automated data categorization services, the company also integrates data training, management, and analysis into a unified AI-deployment platform.

The complex computer science behind AI setup has resulted in many businesses without computer science backgrounds being left behind, and Snorkel AI has set this as their target audience. And recently, the company raised some serious funding which it plans to use to expand the company;'s engineering, research, and go-to-market efforts.

Kirsty

Company Specialist at Welcome to the Jungle

Company

Funding (last 2 of 4 rounds)

May 2025

$100m

SERIES D

Aug 2021

$85m

SERIES C

Total funding: $235m

Company benefits

Health: Snorkelers and their dependents are covered by comprehensive medical, dental, and vision plans.
Wellness: All Snorkelers get a yearly wellness stipend to use on anything related to health and well-being.
PTO and rest days: We provide unlimited personal time off so you can find your work-life balance. Plus, two company-wide rest days per quarter in addition to company holidays.
One global team: From our headquarters in Redwood City, CA, to regional offices in San Francisco and New York, we work together as one global team.
Events: Get to know your fellow Snorkelers outside of work! We host regular events and learning opportunities for our teams across our offices and virtually to connect, have fun, and grow.
Family leave: Snorkel offers generous parental leave for both birthing and non-birthing parents based on eligibility.

Company HQ

Centennial, Redwood City, CA

Leadership

Alex Ratner

(Co-Founder & CEO)

Studied at Harvard and received a PhD from Stanford. They are also an Assistant Professor at the University of Washington.

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