Head of Partnerships, HomeTouch
Growth & Referrals
+ Performance related bonuses
More information about location
Home-care marketplace
Open for applications
Home-care marketplace
21-100 employees
Open for applications
+ Performance related bonuses
More information about location
21-100 employees
Company mission
To empower everyone to be able to live safely, independently, and with dignity in an environment that they are familiar with.
Role
Who you are
- We're looking for someone who can open doors, build trusted relationships and create a consistent flow of high-quality referrals and leads for our Sales team
- This is a hands-on role for someone who enjoys being out in the market, meeting people, developing relationships and turning partnerships into tangible business opportunities
- We're looking for an experienced partnerships or business development professional with a proven track record of generating growth through relationships and referral networks
- A strong track record of developing successful partnerships that have generated measurable leads, referrals or revenue
- Experience working within healthcare, social care, private healthcare, care services, professional services or another relationship-led sector
- An established network of relevant contacts and the ability to build new networks quickly
- A proven ability to identify opportunities, open doors and turn initial conversations into meaningful partnerships
- Strong commercial awareness and an understanding of how partnerships translate into new business
- Excellent relationship-building, networking and communication skills
- Confidence engaging with stakeholders and decision-makers at different levels
- Experience working with CRM systems and using data to track referrals and partnership performance
- The energy and initiative to be hands-on rather than purely strategic
- The ability to work collaboratively with Sales, Marketing, Clinical and Operations teams
- Enjoys building relationships and making connections
- Is proactive about picking up the phone, arranging meetings and getting out into the market
- Has a genuine ability to open doors and create opportunities
- Can turn a network of relationships into a sustainable referral pipeline
- Is comfortable working independently and taking ownership
- Is commercially minded but relationship-led
- Enjoys working in a growing business where there is scope to develop new ideas and ways of working
What the job involves
- We're looking for a Head of Partnerships to open doors, build trusted relationships and create a consistent flow of high-quality referrals and leads for our Sales team!
- As Head of Partnerships, you will be responsible for developing and growing relationships that generate new leads, referrals and business opportunities for Hometouch
- You will build relationships with organisations and professionals who are well positioned to refer clients to Hometouch, developing those relationships into long-term referral partnerships
- This is not a traditional sales management role. You will not be responsible for managing the Sales team. Instead, you will work closely with Sales to ensure the opportunities and referrals you generate are followed up effectively and progressed into new clients
- You'll be highly visible externally and expected to spend significant time developing relationships, attending meetings and events, identifying new opportunities and representing Hometouch across the health and social care sector
- You'll have the opportunity to shape and develop our approach to partnerships, while working closely with Sales, Marketing, Clinical and Operations teams
- Develop and deliver a partnerships approach focused on generating new referrals, leads and business opportunities
- Identify and build relationships with potential referral partners across healthcare, social care, private healthcare, hospitals, charities, legal, financial and professional networks
- Personally develop and manage a strong network of referral partners and contacts
- Proactively identify new organisations, individuals and networks that could generate referrals for Hometouch
- Arrange and attend face-to-face meetings, networking events, conferences and industry events to build relationships and open new opportunities
- Create compelling partnership propositions that clearly demonstrate the value of working with Hometouch
- Develop new referral pathways and strengthen existing relationships to increase the volume and quality of referrals
- Re-engage existing and historic contacts to identify new opportunities
- Generate a consistent pipeline of qualified leads and referrals for the Sales team
- Work closely with Sales to ensure referrals are appropriately qualified, followed up and progressed
- Review referral quality and conversion data with Sales and use this insight to improve partnership activity
- Work with Marketing to develop content, campaigns, events and initiatives that support partner engagement and lead generation
- Maintain accurate records of partnership activity, contacts, opportunities and referrals within the CRM
- Monitor the performance of different referral channels and identify opportunities for further development
- Share market intelligence, competitor insight and emerging partnership opportunities with the wider team
- Identify opportunities for Hometouch to develop new relationships, services or referral channels
- Represent Hometouch professionally across the health and social care sector
- Success in this role will be measured through the quality and growth of Hometouch's partnership network and the opportunities it generates, including:
- New referral partnerships established
- Growth in qualified referrals and leads generated through partnerships
- New referral channels developed
- Conversion of partner-generated opportunities into new clients
- Growth and engagement across the Hometouch referral network
- Quality and sustainability of partner relationships
- Contribution to commercial growth
Salary benchmarks
Our take
Although most people would prefer to remain in their own homes in their old age, it can prove unfeasible, with high agency fees and low flexibility on options, making a care home the only option. HomeTouch, a marketplace for carers and those seeking live-in care, exists to disrupt the agency model and make it possible for people to receive care at home for as long as possible.
The marketplace model has many advantages over the standard agency model: carers can set their requirements for pay and conditions, whilst clients can select carers who meet their needs. Without high agency fees, pay for carers is higher, and costs are lower. The main competition for HomeTouch is the UK’s care home sector, which can offer lower prices, but the savings in care and housing-associated costs provided by HomeTouch will, in many cases, give it an edge.
Hometouch covers over a thousand families UK-wide, giving it ample room to grow in a market of over 800,000 potential clients. With a growing demand for better aged care and better conditions for carers, it is in an excellent position to grow into a significant business.
Steph
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Mar 2017
$0.2m
EARLY VC
Jul 2016
$0.9m
SEED
Total funding: $2m
Company benefits
- Family Friendly
- Supportive Team
- Flexible Working
- 25 Days Holiday
- Regular team events both from home and in office
Company HQ
Farringdon, London, UK
Leadership
Jamie Wilson
(Founder & CEO)Previously a Dementia Psychiatrist with the NHS. Before that, they were a Platform Director at SharpBrains.
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