Contract Manager, Persona

• This position is ideal for someone who is comfortable operating in a fast-paced technology environment, enjoys process improvement, and has experience supporting commercial legal workflows
• 3+ years of experience in a contract manager, paralegal, legal operations, or similar role, preferably at a technology or SaaS company
• Hands-on experience supporting vendor and/or sales contracts
• Strong organizational skills and attention to detail, with the ability to manage multiple contracts and priorities simultaneously
• Familiarity with contract management systems and electronic signature tools
• Ability to work cross-functionally with Legal, Sales, Finance, Procurement, and Security teams
• Clear written and verbal communication skills

Desirable

• Persona is seeking a detail-oriented and proactive Contract Manager to support our Legal team with a primary focus on vendor and sales agreements, as well as a range of legal support and legal operations responsibilities
• This role will play a critical part in enabling efficient contracting processes, supporting cross-functional stakeholders, and ensuring contractual and compliance obligations are tracked and managed effectively
• Manage the intake execution, and lifecycle tracking of vendor and sales agreements, including:
• SaaS agreements
• Master services agreements (MSAs)
• Order Forms
• Data processing agreements (DPAs)
• NDAs
• Amendments
• Coordinate contract review workflows between Legal, Sales, Procurement, Finance, Security, and other internal stakeholders
• Assist with the review and negotiation of the above agreements, using pre-approved contract templates and playbooks and escalating non-standard terms to attorneys as appropriate
• Track contract status, key terms, renewals, expirations, and obligations in Persona’s contract management system
• Support contract execution processes, including signature coordination and post-execution distribution and filing
• Assist with vendor contract review and negotiation, using pre-approved contract templates and playbooks and escalating non-standard terms to attorneys as appropriate
• Assist with onboarding from a compliance perspective, including review of terms, risk assessment, and documentation requirements
• Help ensure vendor agreements align with Persona’s security, privacy, and compliance standards
• Maintain vendor contract records and support renewal and termination workflows
• Support the Legal team with corporate, compliance, and operational matters as needed
• Assist with entity creation and maintenance as well as foreign qualifications
• Maintain organized legal records, contract repositories, and internal documentation
• Assist with internal audits, diligence requests, and responses to customer or partner inquiries related to contractual terms
• Support the development and maintenance of legal templates, playbooks, and internal guidance materials
• Help improve legal processes and systems to increase efficiency and scalability
• Coordinate with outside counsel and vendors on discrete projects as needed