Sales Development Representative, LMS365
Online learning management system
Be an early applicant
Online learning management system
201-500 employees
Be an early applicant
201-500 employees
Company mission
To empower people through inclusive and engaging learning, whenever, wherever, and however they need it.
Role
Who you are
- Curiosity and Learning: Demonstrate a strong internal drive to acquire new skills and competencies, staying up-to-date with industry trends and best practices. You are also curious about understanding our ICP’s needs, taking a more consultative approach for qualification
- Self-Motivation and Drive: Take ownership of your workload, ensuring that you meet and exceed targets. Your ability to stay focused and productive is crucial to your success
- Detail-Oriented Communication: Exhibit meticulous attention to detail in your communication and collaboration with team members, especially when working remotely
- Acute Listening Skills: Possess exceptional listening skills to accurately identify customer pain points and effectively match them with our platform solutions
- Competitive Spirit: Bring a competitive edge and a strong desire to succeed both individually and as part of a team
- Adaptability: Thrive in a fast-paced environment, embracing change and continuously learning to stay ahead
- Resilience: Show resilience and perseverance in the face of challenges, maintaining a positive attitude and determination to achieve your goals
- Recently graduated from an accredited college/university in a business or technology-related field
- Previous experience in sales, customer service, marketing, consulting, or a related field
- Previous experience working within a B2B SaaS or technology solutions company
- Proficiency with Microsoft 365, Teams, Excel, PowerPoint, and SharePoint. Ideally has used sales tech –stack before for outreach cadence building tasks
- Confidence in leading sales qualification calls and has the ability to deliver an exceptional customer experience
- Experience using a customer relationship management application (CSM) to track sales pipeline activities
What the job involves
- The Inbound Sales Development Representative is a key member of the Revenue Operations team at Zensai, with having a direct reporting line with the Director of Global Sales Development as well as having a dotted line directly to the US regions, requiring close collaboration with our tightly knit Sales Teams
- The Inbound SDR is responsible for qualifying all Inbound leads with the goal of generating Sales Qualified Opportunities into the sales pipeline
- This includes managing high-intent MQLs such as demo requests, to lower intent leads, such as attending a webinar or nurturing leads where they may have visited our website
- With training and guidance, you will begin responding to inbound requests and nurturing pipeline using our sales tech stack, including Salesloft and Zoominfo
- You will be a true advocate for customer experience, practicing active listening to best understand customer challenges and goals and qualifying leads using B.A. N.T methodology before scheduling a Discovery call with the region specific Business Manager
- Once you are fully onboarded, your role will also expand to include contributing to local marketing activities, such as virtual and physical events, as well as building proactive nurture campaigns to target older leads or partnering with Sales on key initiatives
- You begin your day as a Sales Development Representative by grabbing a cup of your preferred morning beverage and looking over the inbound sales requests for the US and Canada regions ready to contact with the aim of booking a meeting/demo for Sales
- You will have access to a world-class sales tech-stack, using a combination of Sales Loft, Zoominfo and Microsoft Dynamics/Teams
- On your screen calls, you listen to the prospective customer as they list their key challenges and business prioirties and begin qualifying the inbound lead to understand if Zensai would be a good fit for their needs
- You’re provided with a mind map of questions using the B.A. N.T qualification process, to help qualify as a Sales Accepted Lead before scheduling a “Discovery call” with your relevant Sales Exec
- In the afternoon, you will participate alongside other SDRs, Sales Executives, and Business Managers and attend any relevant meetings with the Marketing team to go over any upcoming campaigns, webinars, and plan supporting activities in the region to provide value
- You may then take some time to re-engage older leads, using Zoominfo to craft an effective email campaign and LinkedIn messages to proactively reach out to these contacts and generate any opportunities for your regions or perhaps partner with Sales/Customer Success on any upsell/cross-sell opportunities to strategically expand the accounts
- You will receive weekly 1:1s tied to key objectives and development plan as well as weekly coaching either individually or as a team as well as regular SDR enablement sessions
Application process
- Click the apply button on this page
- Next, you’ll be taken to another form where you’ll upload your resume and add a cover letter if you wish
- After the application is completed and you’ve clicked ‘Send’, you’ll receive a confirmation email, so you know that your application has been received
- Within approximately 20 days, you will hear from our recruitment team for an update on your application
- If our team thinks the role is a great match for your profile, we will reach out to schedule a first interview. This will normally be a 15-minute chat to hear more about you and we will also share more about Zensai
- After this conversation, we will provide feedback on our conversation and let you know if we’d like to keep progressing with you along the hiring journey
- If we both see a match in each other, we’ll invite you along for an interview together with the hiring manager. This will usually be a 1-hour meeting through Teams
- Within an average of 35 days, you’ll know if it’s a “Yes, please!” or a “Maybe later” for joining our team
Our take
As the global race for talent heats up, companies are looking more closely at ways to upskill their employees through tailored training courses. However, engagement can be spotty, as unfamiliar tools and awkward interfaces can easily put off learners. Enter Zensai, a learning management system built to meet learners where they already are, with tools that they use in their everyday work.
Zensai is not a new company - since 2009 (when it was known as Elearningforce) it has been embedded in Microsoft products, at first in Sharepoint but more currently in the Office 365 suite and Teams. This tight integration gives it an advantage over competitors such as Workday or Eloomi, where users need to adapt to a new environment (and remember to tab over to it!). This means Zensai doesn't need to focus on developing integrations with other ecosystems, and gives it an enormous addressable market of a third of a billion users.
Already boasting a large customer base including enterprises such as Pepsi, Maersk and Hellmann, Zensai has raised funding in an investment round led by Blue Cloud Ventures. This investment will be used in a major growth drive, fuelling expansion through strategic acquisitions in the US, Germany and Australia. It seems well poised to build a commanding lead in the learning management space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
26% employee growth in 12 months
Company
Funding (1 round)
Apr 2023
$18.8m
LATE VC
Total funding: $18.8m
Company benefits
- Medical, dental and vision + an HSA, which we contribute to both
- 401K with a 6% company match
- Company paid life/disability insurance
Company values
- Learn together
- Learn to grow
- Learn for life
- Learn like no one else
Company HQ
Marylebone, London, UK
Articles
Leadership
Rasmus Holst
(CEO, not founder)Has been CEO of LMS365 since 2022. Before that was CRO at Wire, COO for Huddle, and General Manager with Syniverse and MACH Group.
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