Senior Manager of Software Engineering, Upstart

• Bachelor’s degree in Computer Science, Engineering, or Mathematics, or a related field (or its equivalent) + 8 years of experience, including at least 3 years of direct people management experience
• Demonstrated ownership of systems with strict reliability, latency, and correctness constraints
• Domain experience in pricing, fintech, lending, payments, marketplaces, or real-time decisioning systems
• Strong system design and architectural skills, with the ability to dive deep into technical issues as needed
• Deep experience leading backend and distributed systems in production environments
• Proven success leading cross-functional, multi-quarter initiatives in complex, fast-paced environments
• Excellent communication skills and the ability to effectively collaborate with both technical and non-technical stakeholders
• Strong product intuition and business judgment, with the ability to assess tradeoffs, risk, and long-term impact

Desirable

• The Core Pricing team is at the heart of Upstart’s financial infrastructure. Nearly every borrower experience, product workflow, and partner integration relies on the systems this team builds and maintains
• Core Pricing owns critical backend services that price loans across products and partners, integrate with underwriting models and downstream platforms, and operate under strict requirements for latency, correctness, and reliability
• These services sit directly on the revenue path and function within a regulated environment, serving both internal and external stakeholders. The team supports a mix of legacy infrastructure and greenfield development as we continue evolving our pricing architecture
• Lead, coach, and grow a team of backend engineers and an engineering manager, fostering a culture of accountability and ownership
• Own team execution and delivery across multiple quarters, ensuring Core Pricing systems meet high standards for uptime, accuracy, and responsiveness
• Guide technical strategy across legacy and next-generation pricing systems, balancing short-term execution with long-term architectural goals
• Ensure changes to pricing systems are production-safe, observable, and rigorously validated, maintaining SLAs and leading incident response when needed
• Collaborate cross-functionally with Product, Risk, Servicing, Analytics, and external partners to deliver complex, multi-team initiatives
• Use key metrics—including reliability, latency, and partner escalations—to align engineering priorities with borrower impact and business objectives