Platform Operations Engineer, Dotdigital
Salary not provided
Docker
Kubernetes
Python
Elasticsearch
Bash
Linux
Terraform
Azure
Prometheus
Grafana
Windows
Powershell
Git
Mid and Senior level
Remote from UK
Omnichannel marketing automation platform
Be an early applicant
Omnichannel marketing automation platform
201-500 employees
B2BMarketingSaaSDevOps
Be an early applicant
Salary not provided
Docker
Kubernetes
Python
Elasticsearch
Bash
Linux
Terraform
Azure
Prometheus
Grafana
Windows
Powershell
Git
Mid and Senior level
Remote from UK
201-500 employees
B2BMarketingSaaSDevOps
Company mission
To empower marketers to achieve their goals in faster and smarter ways.
Role
Who you are
- Strong experience with cloud platforms. We have a strong preference for Azure experience
- Demonstrable scripting experience with PowerShell (Python, Bash is good too)
- Strong exposure to cloud native Technologies (Container orchestrators, Immutable infrastructure, Service Mesh)
- Experience in Infrastructure as Code, (Terraform, Azure ARM, Bicep) that has to work at scale and in multiple regions
- Comfortable working with versioning tools (Git, Azure Devops, GitHub)
- Excellent CI/CD pipeline authoring. Automation is key after all. We use Azure DevOps
- Experience in Observability and Reporting tools and their components (think ElasticSearch, Grafana, Prometheus, Thanos, Raygun)
- Know your way around Linux and Windows OS. If you come from a sysadmin background this is cool!
- A positive and proactive attitude! We pride ourselves on our company culture, so it’s imperative that you’re a team player and don’t shy away from taking on feedback. We’re here to help each other
- A motivated, coachable, and determined individual. We don’t expect you to know everything, but if you can demonstrate a willingness and desire to learn, we’d love to hear from you
- Impeccable work ethic. Someone who is willing to go the extra mile
- You will be part of a wider Technology Team, so excellent written, verbal and problem-solving skills are a positive
- Excellent interpersonal skills and enjoy networking, public speaking, and cultivating relationships
- Ability to prioritise, and manage time effectively in a parallel project environment. You can evaluate and manage your time and focus without affecting your performance or decision-making
- Detail oriented, highly organized, can work independently and as part of a team
- Display a strong commitment to consistently reach established goals
What the job involves
- We are seeking a talented and self-motivated Platform/DevOps Engineer to join our growing DevOps team that makes up part of the Platform and Data Engineering function
- We engage in designing and managing production and development environments that support the Dotdigital SaaS platform evolution, growing year on year
- We collaborate with highly talented cross-functional teams, across Product, Quality Assurance, Software Engineering and Operations functions, to continuously improve business outcomes and achieve corporate goals, through maintaining scalable infrastructure, automation, seamless integration, and innovative solutions
- Our product and technical teams are currently based in the UK, Poland, and South Africa and our 180 team members all work from home
- We do make office and co-working spaces available, but that choice is up to you. We keep in touch with each other via Slack and Zoom and have a great collaborative culture. To top up our social batteries, we all meet up quarterly in person (we have a meetup per country) and work together for a day, and let off some steam with activities or tech talks
- Design, implement, and maintain scalable infrastructure to support production and development environments
- Automate deployment processes and improve system performance
- Ensure 24/7 platform uptime across the globe. Support operational teams in BAU activities
- Collaborate with cross-functional teams to enhance system reliability and support development and operations initiatives
- Engage in all stages of the DevOps Engineering Life Cycle (concept, define, design, build, test, release, maintain, and retire)
- Propose, scope, design, and implement various infrastructure architectures
- Maintain and deploy highly-available, fault-tolerant systems at scale
- Utilize Azure cloud native technologies, Kubernetes, Docker, and configuration management tools
- Work collaboratively with multiple teams to deliver end-to-end products and features
- Keep up to date on modern technologies and trends, advocating for their inclusion within products when appropriate
- Following the successful completion of the probation period, the candidate will be included in the team’s on-call rotation. This involves responding to critical incidents and ensuring platform reliability outside of standard working hours, on a scheduled basis
Application process
- 15min Screening Call with Team Talent
- We’ll send you a small assessment to do offline. We ask you bring your submission so we can chat about it
- You’ll join a video call with two people from our DevOps team and we’ll chat tech, look at your assessment, your previous projects, and do a coding exercise together. This will take around 90 minutes
- We’ll have a final video interview, with our Platform Engineering Director. We’ll talk tech and projects again, but we really encourage questions during this phase. We’re happy to discuss our tech stack, our ambitions, current problems, our processes, or anything else that’s on your mind – nothing’s off limits
Our take
Dotdigital builds an omnichannel marketing solution for B2C, B2B, and NFP marketers. The company serves thousand's of brands around the globe, counting British Airways, Royal Aeronautical Society, Barbour, Accolade Wines, and City & Guilds among its clients.
Marketers using Dotdigital can create hyper-targeted marketing campaigns that increase businesses' marketing ROI, boosts sales revenue and attracts more qualified leads. What's more, Dotdigital sets itself apart by being the world’s first carbon-neutral marketing automation platform.
Dotdigital's main priority is developing new data-driven digital marketing features in order to increase its customer base. New product launches and strategic investments are key to the company's continued growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Company benefits
- Parental leave: Having a child is one of the biggest moments of your life and whether you’re a mum or dad, we understand the importance the time off work gives you to bond with your family. That’s why we offer an enhanced paternity, maternity and adoption leave policy for new parents.
- Medical cover: We offer medical insurance in all our global locations for our employees to feel reassured and offer options to look after their health and feel supported.
- Paid sick leave: When you’re unwell, you don’t want the added worry of whether you’re going to be paid for time off. That’s why we offer a company paid sick leave policy to support you when you need it.
- Dotdigital day: On top of your annual leave allowance and the holiday closedown period, we give you an extra day’s paid leave per year to use as you wish. It could be a day off on your birthday or a family birthday, a day to move house, or an opportunity to take advantage of the sunny weather!
- Share reward: Those who qualify may be granted a number of share options at no cost to themselves with the option to exercise these shares in the future.
- Wellbeing reward: Everyone has different ways of keeping themselves happy and healthy – the wellbeing reward is a flexible benefit that you can use towards an activity, hobby or membership.
- MyPossibleSelf: We recognise the importance of having on hand mental health and wellbeing support when you need it most. That is why we have a MyPossibleSelf wellbeing app membership for all Dotdigital employees.
- Wellbeing Days: As part of our continued support of employee wellbeing we want to provide you with time to support family, dependents, yourselves, and worthy causes.
- Loyalty reward: We’re proud to have employees who’ve been with the company since day dot and we believe loyalty is definitely something worth celebrating. So, for your first 5 years of service, and every additional 5 years’ service beyond that, have dinner and drinks on us.
- Specific policies to support our employees: There may be times where your personal circumstances can be challenging and mean you require some additional support from us. That is why we have internal policies on Bereavement, Babyloss, Menopause and Fertility Support to ensure you feel supported during this time.
Company HQ
London, UK
Leadership
Milan Patel
(CEO)Milan joined Dotdigital in 2007 as a Group Financial Controller, since then he has held a number of roles and moved into the role of CEO in 2016.
Tom Mullan
(CFO)Prior to joining Dotdigital in 2025, Tom was CFO at Gresham Tech for over 6 years. He was also the CFO at Fadata Group. Director of Commercial FInance (EMEA) at Guidewire Software, and Manager at Ernst & Young.
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