Technical Project Manager, Applause
$70-80k
More information about location
Testing and digital quality platform
Be an early applicant
Testing and digital quality platform
1001+ employees
Be an early applicant
$70-80k
More information about location
1001+ employees
Company mission
To be the first place to turn for brands to ensure their digital interactions with customers are of the highest quality and work as intended.
Role
Who you are
- Excellent project management and analytical skills
- Strategic thinking capability balanced with tactical and implementation/execution skills
- Strong understanding of Business intelligence and experience with BI tools such as Qlik
- Excellent client-facing, presentation, and internal communication skills
- Excellent written and verbal communication skills
- Solid organizational skills including attention to detail and multitasking skill
- Analytical ability required to gather data, perform transformation, perform complex analysis, and solve both business and technical problems
- Five or more years of experience as a Technical Project Manager, Product Manager, Product Owner, Engagement Manager, or Consultant for digital/mobile applications or any field related to software development and QA
What the job involves
- The Technical Project Manager - is a primary contributor to Applause’s overall growth and profitability
- The Technical Project Manager is to work remotely or on the client site
- Project Management:/Business Intelligence: Supporting strategic customer-facing projects through the creation and maintenance of project plans and schedules
- Assisting with communication plans, meeting facilitation, reporting, analysis, and insights
- We’re looking for someone who displays analytical prowess and has the ability to communicate effectively at all levels both internally and with the customer
- Ensures team meets customer testing timelines, and internal SLAs and manages a team to meet or exceed overall KPIs
- Manages Project costs and deliverables to ensure margin goals are met and/or exceeded
- Organize and analyze testing data for trends, course corrections, and customer reports
- Performing Quality Assurance tasks to ensure proper data being reported is clean, correct, and conformed
- Process Optimization: Spots opportunities for process optimization and drives implementation of improvements across the account
- Liaising with project team members and providing suggestions or solutions to unforeseen issues when needed
- Communicating with clients about the status and progress of their projects
- Ensure all project strategies are in compliance with company standards, as well as federal laws and regulations when applicable
- Operates under minimal supervision and manages own time effectively maintains control over all current projects/responsibilities, and follows up on all relevant issues
- Participate and support Account management in the pre-sales discovery phase
- Maintains an active partnership with Solution Delivery Managers (SDMs) to successfully manage customer needs and expectations, adjusting as needed to suit customer goals
- Works with internal Applause teams to clear roadblocks - i.e. platform issues, specialized Community Management (CM) requests, etc
- Mentors, trains and develops team members for increasing roles and responsibilities
- Contributes to TS initiatives, including, but not limited to process development/improvement, product revision discussions, managing and creating best practices contributions, white papers, etc
- Actively participates in cross-functional initiatives to help meet business goals
- Works with TS leadership in crafting and executing new testing services initiatives
- Ability to travel to support testing collection needs, domestic and international travel may be required at times
Our take
Applause is an app quality testing platform giving development companies the ability to have their products thoroughly tested in real-world situations by a global network of testers. It also offers further development features such as the ability to gather user feedback, advanced analytics from app stores and bug reporting.
As a bug-free product launch has increasingly become the expectation among organisations and users, global demand for testing services has steadily risen. Applause competes for a piece of this market against companies such as Smartbear. However, its "in the wild" testing service is structured to scale rapidly compared to competitors, and it now has an unmatched 300,000 testers available on-demand around the globe.
Applause counts thousands of companies as its customers, including Google, Nike and Slack, to name just a few. It will move to consolidate its market lead by seeking to reach new customers, develop its platform, and build additional partnerships with companies that can help it test at larger and larger scales.
Steph
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Sep 2016
$35m
SERIES F
Jan 2014
$43m
SERIES E
Total funding: $115.8m
Company benefits
- Dental and vision insurance
- 401(K) match
- Generous bonus scheme
- Work from home opportunities
- Health insurance
Company HQ
Framingham, MA
Leadership
Doron Reuveni
(Executive Chairman)Prior to Applause, they were the CEO and Owner of Re.D Consulting, where they assisted early stage startups in raising capital, and provided counsel to VC's for portfolio companies' market direction, technology and management evaluation. Prior to Re.D, Doron was SVP of Technology at Enigma, where they led multi-million dollar software implementations for companies such as Ford, Volvo, and United Airlines.
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