Chief Operating Officer, bookingkit
More information about location
Booking and management software for activity providers
Be an early applicant
Booking and management software for activity providers
21-100 employees
Be an early applicant
More information about location
21-100 employees
Company mission
To become the growth technology for professional attractions.
Role
Who you are
- Operational Leadership: Strong operational leadership background, ideally 5+ years experience in high-growth SaaS or tech environments
- Functional Expertise: Experience leading Finance and People functions
- Process & Tech: Proven ability to drive operational automation and process improvement , with IT and automation affinity essential
- AI Experience: Hands-on AI tooling experience
- Organizational Skills: Excellent project management and organizational design skills
- Mindset: A hands-on, pragmatic mindset with the ability to zoom out strategically
- Communication: Strong communication and collaboration skills; able to influence across teams without authority
- Language: Fluent in English
- Experience Level: Startup experience (preferably scale-up stage)
Desirable
- Experience or readiness for M&A integration a bonus
- German language skills are a plus
What the job involves
- We are seeking a Chief Operating Officer (m/f/d) to join our C-Level. Your mission is to elevate our operational maturity and uphold our exceptional internal communication culture
- This is a decisive role for an organizational builder who will ensure bookingkit remains a well-organized, data-driven, and process-scaled organization
- Your core mission is to scale by process, not by people—making bookingkit an operations and growth powerhouse that runs on clarity, automation, and ownership
- Maintain and continuously improve company-wide operational stability and process quality
- Simplify business operations to allow for scalability at minimum complexity. * Lead automation and AI enablement, driving their adoption across all departments and fostering an "AI-first" mindset
- Own and evolve the annual OKR and strategy process
- Translate strategy into measurable goals, ensuring accountability through transparent tracking and data-driven management
- Lead the People team (Head of People & Culture reportsdirectly to you)
- Nurture an environment of ownership, trust, and empowerment
- Nurture and gradually develop company culture, values, and internal communication in a remote-work setup
- Strengthen leadership capabilities across departments and support talent growth
- Oversee Finance, Controlling, and Compliance (Head of Finance & Compliance reports directly to you)
- Drive automation and reporting quality across financial systems
Our take
Digitisation within the travel sector has still not reached all travel providers, with many inefficiently marketing or selling their services on the web. Many travellers use travel sites to be provided with specific recommendations that they otherwise would not have been privy to, and the lack of such a service creates low customer satisfaction.
Furthermore, whilst travelling, many local activity providers do not offer services online, but only operate on a face-to-face scale due to difficulties with obtaining effective software.
Bookingkit offers a SaaS platform to manage digital bookings for businesses in the leisure and activity sector. The company aims to ease the logistical burdens of travel booking for companies by providing an integrated, centralised service that handles the end-to-end process, including provisions for customer support and cancellations.
Freddie
Company Specialist at Welcome to the Jungle
Insights
14% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jun 2023
$1.2m
LATE VC
Sep 2020
$5.9m
LATE VC
Total funding: $12.9m
Company benefits
- International Environment: 70 bookingkids from all over the world are looking forward to meeting you and working together
- Great Headquarters: A light, open-concept office awaits you in the heart of Berlin, with ample room to work and play
- Work-Life Balance: We combine flexible hours with a mix of remote & presencial work, because time is precious to all
- Perks & Benefits: Chosen by bookingkids, these include sports memberships, transport subsidies, charitable donations, subscriptions… and many more!
Company HQ
Neukölln, Berlin, BE
Leadership
Lukas Hempel
(Founder & CEO)Founder of numerous companies, including Delux Host, REGIOCAST, Computernotruf, winterfinger, and Freecommerce Holding. Current partner at Delux Group Management.
Salary benchmarks
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