Product Design Lead, Kin Insurance
Support Experience
$167-199k
+ Equity
More information about location
Personalized home insurance platform
Be an early applicant
Personalized home insurance platform
501-1000 employees
Be an early applicant
$167-199k
+ Equity
More information about location
501-1000 employees
Company mission
To reimagine home insurance for every new normal.
Role
Who you are
- Vision-Driven Design Leadership: You articulate a compelling design vision grounded in user, business, and technical realities, and you can effectively rally teams around it
- You shape product direction, not just execution, through systems thinking, storytelling, and strategic foresight
- Collaborative Influence Across Functions: You build trusted partnerships with product, engineering, and research leads, and elevate cross-functional work by aligning priorities and guiding trade-offs. You’re not just part of the process, you’re steering it
- Craft Excellence at Scale: Your bar for visual and interaction design is high, and you help others reach it
- You design modern, accessible, and elegant interfaces — and ensure design systems, patterns, and tools empower teams to deliver consistently
- Clarity in Complexity: You simplify intricate systems into intuitive flows and cohesive user experiences. You not only manage complexity but also make it disappear through structure, clarity, and reusable solutions
- Designing for Long-Term Impact: You anticipate future needs and design with scale and adaptability in mind. You know when to reuse, when to invent, and how to keep teams aligned through change
- Mentorship & Design Culture Building: You grow other designers through thoughtful feedback, coaching, and by modeling best practices. You contribute to a culture of excellence and inclusivity, shaping how design shows up across the company
- You want to tackle undefined, complex problems that don't have obvious solutions — and you find energy in working through ambiguity
- You want your work to contribute to real business outcomes and have direct access to the users you're designing for
- You love being hands-on with design and enjoy switching between strategic thinking and tactical execution
- You’re excited by the opportunity to influence design standards and build patterns that other designers will adopt and evolve
- You want to work at a company where design has a seat at the table, and where internal tools are treated with as much care as customer-facing experiences
What the job involves
- We’re looking for a Product Design Lead to drive the design strategy and implementation for our Support Experiences, which directly impact the tools and workflows of our internal agents, support staff, and operations teams
- You’ll lead high-impact initiatives that improve internal efficiency and scale the business, all while ensuring design excellence and cohesive experiences across the Kin ecosystem
- You’ll also manage and mentor a growing team of designers and help shape the standards of enterprise UX at Kin as the design department continues to grow
- As a Product Design Lead, your work will span three key pillars–design strategy, end-to-end execution, and team leadership
- You will own the experiences (both net-new and redesigns) of teams utilizing multiple products across a wide range of business functions
- As someone who owns the full design process, you’ll need to zoom in and out between 30,000 feet and high fidelity pixels
- But you won’t be alone. You’ll be part of a team of designers who collaborate and support one another in their work, a team where you’ll be a senior member
- Lead Design for Support Tools: Own and evolve the internal-facing agent experience, including initiatives around supporting our sales and claims teams, ensuring agents have fast, intuitive access to complex information
- Design at Scale: Craft experiences that serve multiple internal personas and workflows, with an emphasis on simplifying the complex, especially in areas like policy servicing, quoting flows, and claims navigation
- Strategic Collaboration: Partner with product managers, engineers, researchers, and cross-functional stakeholders to define requirements and validate ideas
- Prototype & Validate: Use tools like Figma, Usertesting.com, and live feedback from agents to ideate, test, and refine experiences quickly and thoughtfully
- Drive Design Quality: Set the standard for enterprise UX at Kin. Influence design systems, ensure consistency, and elevate design execution across multiple surfaces
- Facilitate & Communicate: Run design sprints and cross-functional workshops. Present your ideas and decisions with clarity, tying design rationale to user insights and business metrics
- Manage & Mentor Designers: Eventually manage at least one other product designer, providing feedback, coaching, and clarity on strategic priorities
Application process
- Deadline to apply: 21 June 2025 at 06:00 BST
Our take
The setup process for home insurance can be difficult and time-consuming, particularly for complex and risky properties. Legacy insurance providers rely on users and brokers to insert uniform data, an approach that is not very accurate considering the idiosyncrasies of each individual property.
Kin Insurance works directly with consumers to provide bespoke and affordable home insurance. The company's software imports thousands of variables based on third-party data in order to provide a more personalized approach to home insurance. Data is also collected from aerial and satellite imagery, government records, and building permits to ensure a house is covered from localized threats such as wildfire, hurricanes and other natural disasters.
Recognizing the antiquated and one-size-fits-all nature of the current home insurance landscape, Kin Insurance has taken an innovative approach by focusing on data collection. Through these means, the company claims that it can offer personalized insurance that can be negotiated directly through its communication channels, ensuring that consumers can access the exact insurance they need without having to pay more than is required. Strong funding, raised across several rounds, will allow Kin to expand its network and business reach.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Funding (last 2 of 11 rounds)
Feb 2024
$15m
SERIES D
Sep 2023
$33m
SERIES D
Total funding: $326m
Company benefits
- Medical
- Dental
- Vision
- Life insurance
- Disability insurance
- Commuter benefit plan
- 401k
- Flex spending accounts
- Support for continuing education and professional development
- Training, development, and networking opportunities via Sales Assembly
- Flexible PTO
- Onsite gym membership
- Company-provided lunch each month
- Daily snacks
- Sodas, unlimited flavored water, & coffee
Company HQ
River North, Chicago, IL
Leadership
Sean Harper
(CEO & Co-Founder)Sean worked as a BCG Associate for 5 years before founding FeeFighters.com and working for 2 years at Groupon. After a year as CPO of 2Checkout, they co-founded Kin Insurance, serving since as CEO.
Lucas Ward
(Member of the Board of Directors & Co-Founder)Having studied at Southeast Missouri State University, Lucas spent half a decade at Accenture, before a combined 3 years at ThoughtWorks and Fundspire. They left their CTO position at Rippleshot in 2015 to co-found Kin Insurance in January 2016.
Vivek Vaid
(CTO)Previously CTO at BRANDED, FourKites, Chief Data Officer at Uptake and Head of Technology at Morningstar.
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