Senior Content Designer, eBay
$90.4-143.6k
Salary applicable for candidates based in NY, CA, WA, other locations may vary
Leading online marketplace
Be an early applicant
Leading online marketplace
1001+ employees
Be an early applicant
$90.4-143.6k
Salary applicable for candidates based in NY, CA, WA, other locations may vary
1001+ employees
Company mission
To connect people and build communities to create economic opportunity for all.
Role
Who you are
- As a full-stack senior content designer, you know writing is designing
- You see language as a design material and as an integral part of the UX Design process, and you get others to think the same
- You not only understand how to evaluate the quality of content design, but also how to improve it
- You enjoy working with cross-discipline partners to co-create strategies, iterate through all stages of fidelity, and define outcomes in ambiguous spaces
- Bachelor’s degree or equivalent in English, journalism, communications, marketing, human-centered interaction, or related field and 5+ years professional experience in content-focused roles with 3+ of those years on in-product UX content
- A portfolio of work demonstrating human-centered design thinking and solutions
- Experience leading or co-leading the design process, from early concept to launch
- Experience developing a product content strategy for web and mobile, including designing for accessibility and inclusivity
- Strong collaboration skills and the ability to influence without authority
- Excellent, highly creative communication and critical-thinking skills
- Management of multiple projects in a fast-paced and ambiguous environment
What the job involves
- Collaborating within a product team, you’ll craft clear, consumer-facing content that directly impacts business outcomes
- You’ll take full ownership of your workstreams and connect various initiatives to ensure a cohesive customer experience
- You will lead key end-to-end projects that enhance the buying and selling experience on eBay
- Lead the content design process from discovery and ideation to the final fit and finish of full-fidelity designs
- Deliver high-quality, error-free content that aligns with UX standard methodologies
- Express a POV that considers perspectives from partner teams, anticipate risks, and engage in healthy debate that leads to resolution
- Drive a cohesive product narrative and end-to-end consistency in partnership with marketing and customer support teams
- Ensure content is accessible and inclusive, and collaborate with the Localization team to scale content for global markets
Our take
Founded in 1995 as an online auction platform primarily catering to collectibles, eBay quickly emerged as a pioneer in connecting buyers and sellers in the digital realm. This early success propelled eBay to become to globally recognized leader it is today.
In the present landscape, eBay competes with industry giants like Amazon within the C2C eCommerce sector. However, eBay distinguishes itself by fostering an environment where businesses can cultivate and promote their brands on the platform, offering a tailored, community-driven experience for both sellers and buyers. By championing small businesses, eBay attracts sellers and socially conscious consumers, positioning itself in stark contrast to Amazon's corporate image.
The rising consumer interest in sustainability has presented economic opportunities for eBay, particularly as younger demographics gravitate toward purchasing pre-owned items. in response, eBay has directed its marketing efforts toward Gen Z customers and formed partnerships with cultural phenomena like Love Island, further solidifying its appeal among contemporary audiences.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
13% employee growth in 12 months
Company
Company benefits
- Comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships
- Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
- Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world
Company HQ
Greylands, San Jose, CA
Articles
Leadership
Jamie Iannone
(CEO, not founder)Studied at Princeton and Stanford University. Held executive roles at Walmart, Barnes & Noble, and The Children's Place, before becoming CEO of eBay in April 2020.
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