Head of Operations, ExTrac

• Proven experience in a senior operations or strategy role within a high-growth, technology-led organisation.
• Demonstrated use of AI, automation, or workflow platforms to optimise internal systems and enhance operational efficiency.
• Demonstrated knowledge of financial planning, forecasting, and investor reporting processes.
• Experience managing operational teams, financial workflows, and compliance frameworks.
• Familiarity with multi-jurisdictional operations, particularly UK and US regulatory and business environments.
• Experience working closely with C-suite leadership and external partners, including legal and financial advisors.

Desirable

• Provide strategic oversight of operational systems, infrastructure, and processes to enable rapid scalability and growth.
• Identify and deploy AI and automation technologies to streamline operational processes, reporting, and internal systems.
• Foster an environment of digital transformation, continuous improvement, and operational efficiency.
• Collaborate closely with the CEO to shape and execute financial strategy, including investment rounds and international expansion initiatives.
• Oversee budgeting, forecasting, and cash flow management in partnership with the Finance Manager.
• Oversee vendor and procurement compliance.
• Support investor relations, ensuring timely and transparent reporting.
• Ensure governance across compliance areas, including GDPR, ISO27001, and Cyber Essentials.
• Oversee risk management in contracts, intellectual property, and regulatory compliance
• Lead operational and finance teams, ensuring efficient delivery of internal services.
• Partner with sales operations and business development teams to align operational processes with commercial and strategic objectives.
• Support existing partnerships and formulate new engagements.