Principal Software Architect, Restaurant365
Data/AI/ML
$190-285k
+ Equity Option Grant
Restaurant management software
Open for applications
Restaurant management software
1001+ employees
Open for applications
$190-285k
+ Equity Option Grant
1001+ employees
Company mission
To help restaurants increase sales control food costs, and optimize labor.
Role
Who you are
- BS/MS in Computer Science or equivalent professional experience
- 14+ years of engineering experience, including significant experience designing and delivering large-scale data platforms and distributed systems
- Proven leadership in data and/or analytics architecture, engineering standards, and cross-functional collaboration across product, engineering, and infrastructure teams
- Recognized expertise in multiple data domains, such as data warehousing/lakehousing, data modeling, streaming/event-based architectures, and analytics/BI enablement
- Deep experience with modern data platform technologies, including hands-on architectural experience with Snowflake (or a closely comparable cloud data warehouse) as well as SQL Server/Azure SQL, cloud storage, streaming platforms, and ETL/ELT tooling
- Strong understanding of AI/ML data needs, including feature engineering, model training/serving data flows, vector stores, and observability for data-driven and AI-powered products; experience designing data architectures that reliably feed ML platforms, feature stores, or model-serving layers
- Demonstrated success leading modernization and decomposition efforts (e.g., monolithic reporting stacks to domain-aligned, Snowflake-centric cloud-native data platforms; batch pipelines to streaming/event-driven patterns)
- Mastery of system and data design, including tradeoff analysis for scalability, reliability, performance, cost (including Snowflake cost optimization), and regulatory requirements
- Track record of influencing company-wide technical strategy through data and AI architecture decisions, with measurable impact on product velocity and quality
- Excellent communication and storytelling skills, capable of explaining complex data and AI concepts to both technical and non-technical stakeholders, including executives
- Strong coaching and mentorship skills, with experience developing senior engineers and architects in data and AI domains
What the job involves
- The Principal Software Architect, Data/AI/ML is a senior technical leader responsible for the core data architecture that powers Restaurant365’s analytics, reporting, and AI capabilities
- This is not an internal reporting or corporate BI role, it is a product platform architect role focused on how data and AI become differentiated value inside the R365 product ecosystem
- You’ll drive the design for shared data services and platforms (data models, pipelines, warehouses/lakehouses, semantic layers, and ML/AI enablement), with Snowflake as a critical part of our modern data stack, ensuring they are secure, scalable, governed, and reusable across product lines
- This role combines deep hands-on data and AI/ML architecture expertise with cross-functional leadership, driving modernization of legacy data assets, platform decomposition, and technical standards that enable teams to deliver data-driven and intelligence-powered features faster with higher quality
- Define and enable data architecture and engineering standards across Product Lines, ensuring consistent patterns for modeling, storage, access, governance, and responsible AI/ML usage
- Lead data-focused architecture reviews and technical governance for new products, platform initiatives, and AI/ML solutions, with particular emphasis on scalable, secure use of Snowflake and related cloud data services
- Own the reference architectures for enterprise data platforms, including Snowflake-based warehouses/lakehouses, streaming/real-time data, semantic models, and analytics/BI consumption patterns used across product teams
- Partner with Product, Engineering, Infrastructure, and Security to design data platforms that support analytics, reporting, operational workloads, and AI/ML use cases, ensuring clear data contracts and safe pathways for AI feature development
- Drive modernization of legacy schemas, ETL/ELT pipelines, and reporting stacks into scalable, cloud-native data and AI platforms with clear service and data domain boundaries, leveraging Snowflake and modern orchestration tooling where appropriate
- Define and promote patterns for data contracts, event-driven architecture, and CDC/streaming feeds that enable reliable, low-latency data sharing across systems and make high-quality data continuously available for AI/ML workloads
- Establish standards and best practices for data quality, lineage, observability, cataloging, and governance (including privacy, security, and compliance requirements) so AI/ML features are built on trustworthy, well-understood datasets
- Partner with AI and engineering teams to design data and feature platforms that power modern AI workloads (e.g., feature stores, vector search, retrieval-augmented generation, and model-serving integrations), including how these are realized on Snowflake and adjacent services
- Anticipate long-term risks in data growth, performance, reliability, and cost (including Snowflake usage and storage/compute patterns), and design solutions that prevent systemic issues across products and environments
- Mentor architects, principal engineers, and data engineers across teams, raising organizational maturity in data and AI architecture and accelerating adoption of shared patterns for Snowflake, data contracts, and AI/ML enablement
- Operate as a trusted technical advisor to executives and senior leaders, translating data and AI architecture decisions into clear business value, risk tradeoffs, and roadmap implications
- Represent the company in data and AI technical communities, helping position Restaurant365 as a leading data-driven and AI-enabled SaaS platform
Our take
Restaurant management can be rather outdated, often relying on spreadsheets and physical receipts. Restaurant365 develops all-in-one management software solutions for the restaurant industry, encompassing accounting, analytics, staff, and inventory management within its toolkit.
Restaurant365’s customer base isn’t just restaurants though, it’s software attracts accounting firms that work with restaurants as well as small eateries and large franchises. It’s expansive customer base is reflected in the amount of funding that it has received since its founding in 2011, now making it a verified Unicorn.
Restaurant365’s most recent round of funding came in 2024, and its $175 million will be invested into further enhancing its product. The company's success is unprecedented, as most would bet that restaurant industries post-pandemic would struggle to get back on their feet. Restaurant365 defied expectations though, and actually turned out to be the company that COVID-hit restaurants relied on to keep their heads above water. This goes some way to explain the success of Restaurant365, which is a proven aid for the ailing dining industry.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
118% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
May 2024
$175m
GROWTH EQUITY VC
May 2023
$135m
LATE VC
Total funding: $437.5m
Company benefits
- Fully Covered Health Insurance: R365 provides comprehensive medical, dental, and vision coverage—100% paid for full-time employees.
- Flexible Time Off: Recharge when you need, so you can stay energized and focused.
- 401k with employer math.
- Stock options to purchase equity.
- Health Savings and Flexible Spending Accounts.
- Employee discount programs to lifestyle vendors and servcies.
- Annual learning and development reimbursement.
- Access to LinkedIn Learning.
- Employee recognition and TIP program.
- Fertility guidance and support.
- Online legal solutions.
- Paid parental leave.
- Disability insurance.
- Pet and life insurance.
- Wellness programs.
- Health concierge and support.
- Meditation and mindfulness courses.
- Gym discounts and virtual fitness classes.
Company HQ
East Irvine, Irvine, CA
Leadership
Tony Smith
(Co-Founder & CEO)Previously on the Board of Directors at Dynamic Methods. Before that, they were a Director of Services there.
Morgan Harris
(Co-Founder & Chief Customer Advocate)Previously Partner and Co-Founder at Dynamic Methods, Account Executive/Senior Consultant at Foreshock and Auditor at PriceWaterhouseCoopers.
John Moody
(Co-Founder, Chief Strategist & Board Member)Previously CRM Managing Partner and Board Member at Dynamic Methods.
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