Data Operations Analyst, Harvey

• The ideal candidate has a strong data/SQL foundation and cares deeply about data quality, clarity, and consistency. They also thrive in a cross-functional role, working closely with systems teams, business stakeholders, integration engineers, and data analysts/engineers to drive understanding and alignment
• 5+ years of experience in a data, analytics, business analysis, or similar role
• Strong SQL skills and comfort working with relational data
• Experience building reports or datasets from business systems (e.g., CRM, marketing, finance tools)
• Curiosity about how data flows through systems and identifying issues
• Clear written communication skills for documenting definitions and processes
• Strong communication and stakeholder management skills, especially with non-technical teams
• Ability to thrive in a fast-paced, high-growth, and global environment

Desirable

• We’re seeking a Data Operations Analyst to help strengthen how our business systems data is defined, monitored, and used.
• This role will support (and eventually own) a lightweight data governance program by defining and documenting key business terms, maintaining a simple data catalog, and ensuring core metrics are well understood and implemented across the organization.
• This role will also build and maintain operational and data quality reporting on our business systems to ensure our tools and processes are working as expected and producing reliable data
• Data Governance Enablement
• Work with a cross-functional team to define and document canonical business terms, metrics, and entities
• Maintain a lightweight data catalog and ensure definitions stay up to date as systems evolve
• Support alignment across teams on how key data is interpreted and used
• Help operationalize governance practices so they’re easy to follow and actually adopted
• Cross-Functional Collaboration
• Work closely with BizTech, Analytics, and business stakeholders to understand data needs
• Answer questions about system data and metric definitions
• Contribute to improving documentation and shared understanding of our data ecosystem
• Data Operations & Reporting
• Write SQL to build and maintain operational datasets and reports for core business systems and data flows (e.g., Salesforce, Marketo, lead management, order management)
• Identify data anomalies, inconsistencies, or breaks in expected behavior and help diagnose root causes
• Partner with business system owners to improve data reliability and observability
• Monitor data quality and system health through automated checks and recurring reporting