Sales Coordinator, Lightspeed
Account Management
3-5 days a week in office
Point of Sale & commerce platform
Posted today
Point of Sale & commerce platform
1001+ employees
Posted today
3-5 days a week in office
1001+ employees
Company mission
To bring the streets of our cities and communities to life by powering business owners with technology.
Role
Who you are
- Experience in a coordination, sales support, operations, or enablement role – ideally in a SaaS, tech, or scale-up environment
- You’re process-driven, organized, and thrive when multiple moving parts come together
- You’ve worked with tools like Salesforce, Google Workspace, Asana, or similar
- You have a customer-first mindset, and understand how internal efficiency drives external impact
- You’re a problem-solver by nature – proactive, detail-oriented, and never afraid to ask, “How can this be better?”
- You enjoy working with others and have a collaborative, team-oriented approach
- You bring strong communication skills in English – both written and verbal
What the job involves
- At Lightspeed, we’re scaling fast – and we know that sustainable growth is built on strong operations. That’s where you come in
- As a Sales Coordinator, you’ll play a central role in empowering our Account Management team to do what they do best: retain, grow, and delight our customer base. You’ll be the operational engine behind the team – streamlining processes, connecting the dots across departments, and ensuring every customer touchpoint runs with clarity and speed
- Act as the central coordination point for the Account Management team, supporting day-to-day operations and ensuring the team stays focused on high-impact activities
- Own and optimize key processes that help us scale – from customer data workflows to deal tracking and internal communication flows
- Work cross-functionally with teams like Customer Success, Support, Billing, and Product to keep information flowing and actions aligned
- Coordinate campaign activities, support onboarding initiatives, and help deliver a frictionless experience for both customers and internal stakeholders
- Contribute to projects and wider company initiatives, stepping in wherever needed to drive success and support the AM team in reaching their goals
- Spot inefficiencies early and take proactive steps to resolve them – whether that means fixing a broken process or building a new one
Our take
Lightspeed provides restaurateurs and retailers with the simplest way to run their businesses at full potential. It helps entrepreneurs offer their customers positive and memorable experiences by taking care of the day-to-day management aspects of their business.
Around 75,000 businesses processing over $17 billion in transactions annually use Lightspeed’s restaurant POS software and omnichannel retail solution to manage inventory, customer preferences, sales and reporting — all from one centralised platform. Headquartered in Montreal, Lightspeeds team is distributed across North America, Europe and Asia Pacific, now serving over 150,000 locations worldwide.
Lightspeed POS maintains a unique edge over other companies of its type because it has secured the legal rights for the sole use of certain technologies. It has two registered patents in computing, calculating categories. These patents certify that Lightspeed POS is the sole owner of this intellectual property, which means that no other companies can use them.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- With Lightspeed PX, you can enjoy flexible paid time off and up to 2 months remote per year with our hybrid work policy
- Equity options, because this is your company too
- Contributions to your pension plan. Your future matters
- Training opportunities to grow your skills and career
- Health and wellness credit so you feel your best
- Time off to volunteer and give back to your community
- Interest groups, from #coffee_pals to sponsored sports teams
- Computer purchase program to get your personal Macbook
Company values
- We make it matter.
- We make it happen.
- We make it together.
- We make it human.
- We make it about the customer.
- We make it data driven.
Company HQ
Old Montreal, Montreal, QC
Articles
Leadership
Dax Dasilva
(Executive Chair)Founder of Never Apart, previously Developer of Bitmovers. Studied Computer Science, Art History, and Religious Studies at The University of British Columbia. Served as CEO for Lightspeed for 17 years until 2022.
JP Chauvet
(CEO, not founder)Co-founded Chardonnat and served as CEO of Atex and as Vice President of Sales and Marketing for both Nstein Technologies and IXIASOFT.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 47 more jobs at Lightspeed