Licensed Partnerships Account Manager, Figure
$98.8-123.5k
OTE
$76-95k
BASE
+ RSUs
Blockchain-powered digital lender
Be an early applicant
Blockchain-powered digital lender
201-500 employees
Be an early applicant
$98.8-123.5k
OTE
$76-95k
BASE
+ RSUs
201-500 employees
Company mission
Figure's mission is to transform financial services through blockchain, bringing speed, efficiency and savings to both consumers and institutions.
Role
Who you are
- 3+ years of experience in enterprise customer success, relationship management, or account management
- High technical aptitude with the ability to learn Figure’s applications and understand mortgage-related workflows
- Strong written and verbal communication, presentation skills, and relationship-building ability
- Solutions-oriented mindset with the ability to translate data into actionable insights
- Proven success achieving and exceeding performance targets
- Strong organizational skills with excellent attention to detail
- Comfort working in a fast-paced, evolving environment with multiple priorities
- Operational rigor with strong CRM discipline and dependable follow-through
- Ability to travel up to 15%
- Plus: experience in mortgage, blockchain, and/or fintech environments
What the job involves
- As the Licensed Partnerships Account Manager, you will be the primary point of contact for key private-label lending partners across the mortgage, banking, and fintech sectors
- In this role, you will manage strategic partner relationships, track performance, and identify opportunities to expand adoption, engagement, and volume across Figure platforms
- You will translate data and insights into meaningful recommendations, guide partners through initiatives and integrations, and collaborate cross-functionally to support execution, resolve issues, and drive growth
- You will lead partner touchpoints, including QBRs, escalations, and roadmap discussions, while maintaining strong operational rigor and helping partners achieve measurable results
- Manage relationships with key private-label lending partners across mortgage, banking, and fintech
- Track and interpret performance metrics to identify trends, opportunities, and risks
- Collaborate with finance, legal, product, marketing, credit, and technical teams to support partner needs
- Guide partners through integration, implementation, and ongoing adoption initiatives
- Lead QBRs and partner discussions that clearly tie goals to measurable outcomes
- Serve as a trusted advisor for partner leadership, providing insights and strategic recommendations
- Support escalations and coordinate with internal teams to drive resolutions
- Identify opportunities to increase engagement, expand use cases, and grow revenue
- Maintain strong CRM hygiene, operational consistency, and clear partner documentation
- Represent partnerships at events and leverage industry touchpoints to strengthen relationships
Our take
Figure handles loans and mortgaging. They are disrupting manual compensation surveys and traditional industry software with their blockchain platform, Provenance, which works as a registry, ledger, and exchange.
The company has branched from offering student loans into many products such as mortgages, personal loans, blockchain-based private credit and private investment opportunities. In 2020, they started seeking a national bank charter to simplify their business and offer better security.
The company is focusing on building blockchain-backed solutions and now offers its customers the option to leverage their cryptocurrency assets to get loans or mortgages and is one of the only companies to do so. Figure is betting heavily on the success of the $1 trillion cryptocurrency market and blockchain industry, and laid off 20% of its staff in July 2023 in preparation for an IPO bid. This IPO is targeted specifically at Figure's lending division, which saw massive growth over 2022 and 2023.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-15% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
May 2021
$200m
SERIES D
Dec 2019
$103m
SERIES C
Total funding: $418m
Company benefits
- Continuing education stipend
- Paid parental leave
- Flexible paid time off
- Stock options
- Work from home opportunities
- Health insurance
Company HQ
Chinatown, San Francisco, CA
Leadership
Mike Cagney
(Executive Chair)After Master's at Stanford, Mike spent almost 6 years as Chairman of ReFlow Services and co-founding Social Finance in 2011. He used this experience to co-found Figure in January 2018, serving since as CEO.
June Ou
(President)Having studied at Stanford and founded CCO Solutions, June spent 5 years at Social Finance with Mike, rising to VP of Product Management. She left this position in October 2017 to co-found Figure the following January.
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