Service Desk, Crusoe Energy Systems
$105-120k
+ Restricted Stock Units
Office located in Sunnyvale, CA
Renewable-powered AI infrastructure
Job no longer available
Renewable-powered AI infrastructure
501-1000 employees
Job no longer available
$105-120k
+ Restricted Stock Units
Office located in Sunnyvale, CA
501-1000 employees
Company mission
To accelerate the abundance of energy and intelligence.
Role
Who you are
- Strong background in cloud identity management platforms (SSO, SAML 2.0, and MFA)
- Experience with MDM automation (e.g., GoogleMDM, Kandji, Intune)
- Experience administering and troubleshooting Windows, MacOS, and Linux systems
- Proficiency with ticketing systems, IT documentation platforms, and SAAS management
- Strong written, oral, and interpersonal communication skills
- Prior experience with MDR/XDR platforms (e.g., Sophos XDR, Crowdstrike, Huntress)
- Experience working as a project-oriented engineer
- Previous NOC/SOC experience is desired
- Ability to self-start, collaborate, and problem-solve effectively
- Ability to pass a background check
Desirable
- Bachelor's degree or equivalent experience with 6+ years of IT systems experience
- Prior experience working in large enterprises with significant user bases
- You are motivated, customer-focused, and take pride in delivering excellent service
- You thrive in a fast-paced, hybrid environment and are excited to work on varied projects
- You are detail-oriented, proactive, and skilled at identifying and solving technical problems
- You resonate with Crusoe’s values and mission to drive climate-friendly innovation
What the job involves
- The Crusoe Service Desk plays a key role in troubleshooting, configuring, and resolving issues related to servers, networks, infrastructure, data centers, SaaS applications, file shares, and other critical systems
- The team also collaborates on projects with various departments and external vendors to ensure a seamless and efficient user experience for all staff
- You will provide end-to-end user support, including onboarding and offboarding employees
- You will troubleshoot, configure, and repair servers, networks, infrastructure, SaaS applications, and VMware systems
- You will maintain and update JIRA project boards, tickets, and IT documentation
- You will create and edit IT documentation to ensure clarity and accuracy
- You will manage onsite servers, storage systems, and office networks
- You will support and manage systems across Windows, MacOS, and Linux, including using command-line tools
- You will procure, deploy, and maintain IT infrastructure for Crusoe Industries
- You will ensure compliance with security policies and proactively identify and resolve technical issues
- You will assist IT leadership in building and refining IT support processes
Our take
Crusoe is tackling one of the biggest challenges facing the digital age: the enormous energy demand of data centres and AI infrastructure. As AI models grow more powerful, they require immense computing power (and therefor electricity) to train and operate. This surge in energy use has put some pressure on power grids, driven up costs, and raised environmental concerns. Crusoe is on a mission to make this process more sustainable by finding smarter, cleaner, and more efficient ways to power the data centres that drive modern computing.
The company started out by putting wasted energy to work. Originally known as Crusoe Energy, it captured natural gas that would otherwise be burned off ("flared") at remote oil sites and used it to power modular data centres. Today, Crusoe has evolved into a major player in AI infrastructure, designing and operating large-scale data centres near renewable or stranded energy sources. It's now one of a handful of "neocloud" companies (next-generation cloud providers focused on flexible, efficient computing for AI workloads). And its facilities are helping tech giants like OpenAI handle the massive computing requirements of training advanced AI models.
Recently, Crusoe has attracted some huge investor attention, tripling its valuation to over $10B and raising $1.4B in its latest funding round. It's building OpenAI's first major US data centre campus and even experimenting with bold new frontiers. In partnership with Starcloud, Crusoe plans to deploy the world's first space-based cloud computing infrastructure, powered by solar energy and orbiting the Earth by 2027. If successful, this could redefine how and where computing happens, opening up a cleaner, virtually limitless source of energy for AI's next generation.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 6 rounds)
Oct 2025
$1.4bn
SERIES E
Dec 2024
$600m
SERIES D
Total funding: $2.5bn
Company benefits
- Health & wellbeing: Comprehensive health benefits designed to support your overall wellness
- Time away: Paid time off for vacations, family bonding, and unexpected needs
- 401(k) match: Build your financial future with our 401(k) matching program
- Mental wellness: Resources and support for your emotional wellbeing and navigating life's challenges
Company HQ
LoDo, Denver, CO
Leadership
Cully Cavness
(Co-Founder, COO & President)Began their career as an Energy Infrastructure Research Fellow before spending 3 years as a Business Development Manager at Recurrent Engineering and serving as CFO of Sword & Plough. They left their role as VP of Highlands Natural Resources to co-found Crusoe Energy Systems.
Chase Lochmiller
(Co-Founder & CEO)Prior to co-founding Crusoe in 2018, Chase was a General Partner at Polychain Capital, a Quantitative Trade at Jump Trading Group, and a Managing Director of Algorithmic Trading at KCG Holdings.
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