Service Desk, Crusoe Energy Systems
$105-120k
+ Restricted Stock Units
Office located in Sunnyvale, CA
Clean computing infrastructure
Be an early applicant
Clean computing infrastructure
201-500 employees
Be an early applicant
$105-120k
+ Restricted Stock Units
Office located in Sunnyvale, CA
201-500 employees
Company mission
To align the future of computing with the future of the climate.
Role
Who you are
- Strong background in cloud identity management platforms (SSO, SAML 2.0, and MFA)
- Experience with MDM automation (e.g., GoogleMDM, Kandji, Intune)
- Experience administering and troubleshooting Windows, MacOS, and Linux systems
- Proficiency with ticketing systems, IT documentation platforms, and SAAS management
- Strong written, oral, and interpersonal communication skills
- Prior experience with MDR/XDR platforms (e.g., Sophos XDR, Crowdstrike, Huntress)
- Experience working as a project-oriented engineer
- Previous NOC/SOC experience is desired
- Ability to self-start, collaborate, and problem-solve effectively
- Ability to pass a background check
Desirable
- Bachelor's degree or equivalent experience with 6+ years of IT systems experience
- Prior experience working in large enterprises with significant user bases
- You are motivated, customer-focused, and take pride in delivering excellent service
- You thrive in a fast-paced, hybrid environment and are excited to work on varied projects
- You are detail-oriented, proactive, and skilled at identifying and solving technical problems
- You resonate with Crusoe’s values and mission to drive climate-friendly innovation
What the job involves
- The Crusoe Service Desk plays a key role in troubleshooting, configuring, and resolving issues related to servers, networks, infrastructure, data centers, SaaS applications, file shares, and other critical systems
- The team also collaborates on projects with various departments and external vendors to ensure a seamless and efficient user experience for all staff
- You will provide end-to-end user support, including onboarding and offboarding employees
- You will troubleshoot, configure, and repair servers, networks, infrastructure, SaaS applications, and VMware systems
- You will maintain and update JIRA project boards, tickets, and IT documentation
- You will create and edit IT documentation to ensure clarity and accuracy
- You will manage onsite servers, storage systems, and office networks
- You will support and manage systems across Windows, MacOS, and Linux, including using command-line tools
- You will procure, deploy, and maintain IT infrastructure for Crusoe Industries
- You will ensure compliance with security policies and proactively identify and resolve technical issues
- You will assist IT leadership in building and refining IT support processes
- You will travel between Crusoe locations, including Arvada and Cherry Creek (factory locations may require steel-toed shoes)
Our take
Methane, that is mostly generated by flaring in the oil and gas industry, is a major contributor to global warming - as are the carbon emissions produced by global computing (especially bitcoin mining.) Crusoe Energy Systems reduces flaring, and repurposes waste natural gas into energy for these processes, thus removing methane from the atmosphere and simultaneously reducing the carbon footprint of computing.
Crusoe's mobile data centers can be deployed to generate power from methane waste at its source. As well as its patented Digital Flare Mitigation system, Crusoe is also working to enable alternative revenue streams for renewable and clean energy projects, with the ultimate aim to run data centers on renewable energy.
The company has connections with Kraken Oil & Gas, Devon Energy, Enerplus, and more; and its computing power is used by institutes such as MIT. The rising pressure to take action on climate change, coupled with the need for high-energy computing as more infrastructure moves online, has placed it in a massive industry. With the capability of its systems to reduce the equivalent of 8,000 tonnes per year of CO2 and 2023 debt financing amounting to $200 million in investment, Crusoe Energy Systems is well positioned to make an impact and drive for further success.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Oct 2024
$500m
SERIES D
Apr 2022
$350m
SERIES C
Total funding: $1.0bn
Company benefits
- Stock options in a fast-growing, well-funded technology company
- Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
- Paid Parental Leave
- Paid life insurance, short-term and long-term disability
- Teladoc
- 401(k) with a 4% match
- Unlimited time off
- Cell phone reimbursement
- Tuition reimbursement
- Subscription to the Calm app
- Company paid commuter benefit; $100 per month
- Pet-friendly offices
Company values
- Cultivate an idea meritocracy
- Think like a mountaineer
- Relentless commitment to resource efficiency
- Tap into the collective genius
- Be and become your best self
Company HQ
LoDo, Denver, CO
Articles
Leadership
Cully Cavness
(President & COO)Started their career as an Energy Infrastructure Research Fellow before spending 3 years as a Business Development Manager at Recurrent Engineering and serving as CFO of Sword & Plough. They left their role as VP of Highlands Natural Resources to co-found Crusoe Energy Systems.
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