Director of Product Management, Trustly
Growth
$240-265k
Trustly’s total compensation packages include bonus plans and stock options
Secure online banking payments
Open for applications
Secure online banking payments
501-1000 employees
Open for applications
$240-265k
Trustly’s total compensation packages include bonus plans and stock options
501-1000 employees
Company mission
To make online bank payments convenient for everyone by connecting consumers and merchants through the bank account, the hub of people’s financial life.
Role
Who you are
- We’re seeking someone passionate about fast-paced experimentation, funnel optimization, and consumer-centric innovation who can help us remain at the forefront of the evolving fintech landscape
- 10+ years of product management experience with at least 5 years in a growth-oriented leadership role in fintech, payments, or a related consumer tech environment
- Deep expertise in experimentation frameworks, funnel optimization, and data-driven decision-making
- Proven track record of scaling consumer adoption and engagement through rapid iteration and strategic initiatives. Should be able to demonstrate case studies throughout the interview process
- Strong analytical skills with the ability to interpret complex data sets and translate them into actionable insights
- Familiarity with payment ecosystems (e.g., guest checkout players, BNPL, issuer processors, sponsor banks, networks), plus a solid understanding of compliance and security requirements
- Excellent collaboration skills, with experience leading cross-functional teams including engineers, designers, marketers, and data analysts
- Consumer-focused mindset with a knack for uncovering behavioral insights that shape user-centric product improvements
- Technical fluency in mobile and web technologies; a degree in Computer Science or related field is a plus
- Outstanding communication skills, comfortable presenting findings and recommendations to senior executives
What the job involves
- As Trustly’s Director, Product Management – Growth, you will spearhead a dedicated cross-functional growth team that focuses on accelerating user adoption and engagement across our consumer-facing payment products
- Your primary goal is to drive experimentation, refine user flows, and unlock data-driven insights that directly impact our active consumer metrics
- By collaborating with diverse stakeholders—Marketing, Data, UX, Engineering, and more—you’ll ensure that we continuously improve our products, reduce friction in the checkout process, and boost long-term consumer loyalty
- On the Product team, our mission is to deliver cutting-edge payment technology with seamless user experiences
- This role reports initially to the CPO and will work closely with a newly formed Growth Team encompassing Marketing, Data Analytics, UX, and Front-End Engineering
- You’ll also partner with Risk, Compliance, Sales, and other internal stakeholders to ensure that every experiment and improvement is both innovative and compliant with industry standards
- Own the Growth Strategy: Define the overarching growth roadmap and set measurable objectives focused on active consumer adoption, retention, and revenue impact. Champion experimentation and A/B testing across the product suite
- Lead Cross-Functional Growth Team: Coordinate with Marketing, UX, Data, and Engineering to execute rapid tests, gather insights, and drive continuous optimization. Maintain a fast feedback loop to iterate quickly on promising ideas
- Data-Driven Decision-Making: Establish and track key growth metrics (activation, conversion, retention, etc.) to measure impact. Use analytics to identify friction points in the user journey and propose evidence-based solutions
- Product & Funnel Optimization: Collaborate with UX to refine consumer flows and reduce checkout barriers. Develop product improvements that enhance the end-to-end payment experience for higher conversion
- Stakeholder Alignment: Work with Sales, Merchant Success (and our merchants), Risk, and Compliance to ensure growth experiments comply with regulations and maintain Trustly’s security standards and merchant agreements. Communicate roadmap updates, experiment results, and new insights to senior leadership on a regular cadence
- Innovation & Consumer Focus: Stay ahead of fintech/payment trends, competitor movements and consumer behaviors to inform novel growth initiatives. Advocate for continuous product evolution by championing user needs and behaviors
- Mentorship & Leadership: Provide direction and mentorship to other product managers to encourage their own experimentation and cross-functional partners. Help lead the development of our metric tracking and AB testing processes and set the standard for how we run experimentation across product management. Promote a growth mindset, where data, curiosity, and consumer empathy guide decision-making
Application process
- Applications for this role are accepted on an ongoing basis
Our take
Trustly is a fintech platform that makes accepting bank transfers for merchants a simple experience, just like taking card payments. Since 2008 the company has grown from three people to over 900, with several offices across Europe and the Americas.
Trustly is a customer of banks, while its customers are merchants who are charged a transaction fee when they receive payments. Thousands of merchants use Trustly, including global players likes Facebook, AT&T, Alibaba, PayPal and TransferWise.
Whilst bank transfers as a payment method are not that common in certain countries (such as the UK), consumers in other geographies prefer to pay via bank transfer - so there is a real need for what Trustly is offering. The company has made significant expansion progress, secured some highly advantageous partnerships and acquired SlimPay in 2024, as it looks to enhance its payment capabilities.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Funding (2 rounds)
Aug 2023
$51.2m
GROWTH EQUITY VC
Nov 2014
$24.8m
LATE VC
Total funding: $76m
Company benefits
- Free breakfast every morning and catered dinner if you need to work late. And happy hour every Friday to celebrate the week
- Each employee gets a generous health allowance, and Trustly Sports Club keeps us active together
- Each month, our teams go on fun outings. Which we’d probably do anyway, even if Trustly didn’t foot the bill!
Company HQ
Vasastan, Stockholm, Stockholm County
Leadership
Carl Wilsson
(Co-Founder & CEO)Obtained a degree in Economics at Stockholm School of Economics before founding Trustly in 2008. Since September 2016, they are the VP of Business Development of Trustly Group AB.
Lukas Gratte
(Co-Founder)Obtained a degree in International Economy at Harvard University, a Master's degree in Engineering physics at KTH Royal Institute of Technology, a second Master's degree in Business Administration and Economics at Stockholm University and co-founded Redbet in 2002.
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