UX Design Manager, Motorola Solutions
$117.6-150k
+ Bonus + Stock Options
Communication software for public safety & enterprise
Be an early applicant
Communication software for public safety & enterprise
1001+ employees
Be an early applicant
$117.6-150k
+ Bonus + Stock Options
1001+ employees
Company mission
To build and connect safety and security technologies in our never-ending pursuit to keep people safer everywhere.
Role
Who you are
- Masters degree + 5 years experience or
- Bachelors degree + 7 years experience
What the job involves
- Lead the user experience design strategy for mission-critical public safety solutions that support 911 call takers, emergency dispatchers, law enforcement, fire departments, EMS, and public safety agencies
- Manage and mentor a team of UX/UI designers focused on delivering intuitive, high-performance experiences for dispatch centers, patrol officers, mobile field responders, and command staff
- Oversee design for integrated product suites including RMS (Records Management Systems), mobile apps for first responders, real-time situational awareness platforms, and digital evidence systems
- Conduct field research with public safety professionals, including ride-alongs, station visits, and shift observations, to gain first-hand understanding of their needs and operational realities
- Translate complex emergency workflows, high-stakes communications, and regulatory requirements into simple, reliable, and context-aware interfaces
- Build and maintain scalable design systems optimized for rugged, responsive, and accessible use across mobile, desktop, and vehicle-mounted platforms
- Ensure adherence to public sector usability, security, and accessibility standards, including WCAG 2.1, Section 508, and CJIS compliance
- Partner with product, engineering, and implementation teams to ensure the user voice is prioritized throughout the development lifecycle
- Facilitate design reviews, feedback sessions, and usability testing with emergency communications centers and public safety personnel
- Create data-driven frameworks to measure user satisfaction, adoption, and operational efficiency of design outcomes
- Present UX strategies and design concepts to internal stakeholders, government customers, public safety boards, and procurement teams
- Support cross-functional alignment by collaborating with compliance, information security, legal, and government affairs teams
- Advocate for user-centered design as a means to enhance safety, reduce cognitive load in high-stress scenarios, and improve outcomes for frontline responders
- Stay informed on evolving public safety technologies, NG911 initiatives, digital transformation in policing, and civic tech trends
- 5% domestic and international travel
- Telecommuting is permitted from anywhere within the United States
Our take
Motorola Solutions is a leading provider of communication and software solutions tailored for public safety and enterprise sectors. Its extensive portfolio includes mission-critical radios, command center software and video security systems designed to enhance operational efficiency and safety.
The company's focus extends beyond mere hardware, as it emphasizes integrated software solutions that facilitate communication and data management. This integration of hardware and software ensures clients can respond promptly and effectively to challenges.
Looking ahead, the company is opening a new R&D center in Cork, creating 200 jobs to advance land mobile radio technology. This investment supports its growth and innovation, building on its existing Irish presence and recent acquisition of Tetra Solutions.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Company benefits
- Flexible work models
- Paid time off
- Paid parental and family leave
- Health care benefits
- Global wellness resources
- Employee assistance programs
- Rotation programs
- Mentor relationships
- Learning and development opportunities
- Retirement benefits
- Employee bonuses
- Stock grants & employee stock purchase plans
Company HQ
West Loop Gate, Chicago, IL
Leadership
James J. O'Connor
(Co-Founder)Co-founded Motorola Solutions in 1999. Founder and Chairman of Chicagoland Entrepreneurial Center and 1871. They are also the Global Head of Venture Capital and Managing Director at William Blair.
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