Quality Assurance Engineer, IntelePeer
$60-64k
+ Stock Options
More information about location
AI-powered communications automation
Be an early applicant
AI-powered communications automation
201-500 employees
Be an early applicant
$60-64k
+ Stock Options
More information about location
201-500 employees
Company mission
To enable businesses to deliver truly delightful experiences.
Role
Who you are
- Bachelor’s Degree in related field
- 2+ years’ experience in a QA Engineer Role or relevant work experience
- 3+ years’ experience in a QA role testing CPaaS and/or SaaS products
- Strong analytical, organizational and conceptual skills
- Affinity for action and ability to get things done
- Ability to successfully work independently and as a member of a team
- Ability to learn new technologies quickly
- Ability to adjust to changing priorities
- Excellent time management and prioritization skills
- Polished oral and written communications skills with the ability to communicate effectively with peers, management, customers, and vendors regardless of their background, experience, and ability to comprehend complex technical content
- Very highly motivated with a strong sense of personal accountability
- Physical Requirements:
- Sedentary work lifting no more than 10 pounds
- Occasional lifting, carrying, and standing
- Frequent hand/eye coordination to operate office equipment
- Vision sufficient to read computer screens, reports, and related department documents
- Dexterity to operate computer keyboards and other related office equipment
- Endurance sufficient to sit and work at a computer for extended periods of time
- Frequent speech communication and hearing
What the job involves
- The Quality Assurance Engineer is responsible for creating and executing the test plans, test procedures, and test cases used to certify new products and services
- Test areas include: feature/function, system, performance, and regression
- The QA Engineer works closely with Software Development staff and is involved in every phase of the Software Development Lifecycle
- Test Plan and Test Case writing for new Products and Projects
- Write up bugs via JIRA Bug Tracking Tool
- Participate in Bug Triage and Product Overviews
- Learn and Write Test cases in Automation Tool
- Execute tests via Automation Tool during Regression Cycle
- Perform Functional and Regression testing during Sprints
- Suggest Improvements to QA Process and Procedures
- Learn and implement new ideas in AI for QA Department
- Experience creating and executing test plans, test procedures, and test cases
- Experience creating effective test environments
- Experience working with UNIX/Linux operating environments
- Experience writing SQL queries to perform database inquiries
- Ability to track and report test results and progress against plan
- Strong systems troubleshooting skills
- Working knowledge of soft switch architectures
- Experience implementing and writing Automation scripts
- Experience working with a scripting language such as Python
- Experience working on a variety of complex technical assignments
- Experience with Automation tools such as Leap Works and Node Red
- Experience with Load testing tools such as JMeter
- This is an Individual contributor opportunity
Our take
For businesses, AI automations has the potential to make processes more efficient and hence drive higher revenue. IntelePeer knows this and delivers AI agents to manage customer communications so that its clients can reduce costs, improve the customer experience and enhance ROI.
Capable of automating an impressive 90% of customer interactions, this comprehensive coverage is what allows IntelePeer to stand out. Its solutions are powered by generative AI and are suitable across many sectors such as healthcare, finance and retail.
Recently, IntelePeer secured a huge growth investment co-led by Savant Growth LLC and VantagePoint Capital Partners. These funds will be used to support further expansion after already growing its business 100% year-over-year.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 9 rounds)
Jul 2024
$70m
LATE VC
May 2021
$110m
CONVERTIBLE
Total funding: $252.1m
Company benefits
- 401(k): Use your retirement savings to plan for the future
- Stock options: Invest as an owner in the company you work for
- Unlimited vacation: Take time off for a break, vacation, or travel
- Healthcare: Enjoy medical, dental, and vision, plus gym reimbursement
- Catered meals: Dine-in on company meals and a snack-packed kitchen
Company HQ
Dania Beach, FL
Leadership
Frank Fawzi
(CEO, not founder)Former CTO (Software/Integration Group) at ADC. Was also President and CEO at CommTech Corporation and a Consultant at AT&T.
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