Director of Solutions Architecture, Fresco
Implementation & Sales Engineering
Offers meaningful share options as part of our Employee Share Option Scheme
2-5 days a week in office
Smartphone application for smart home kitchen cooking
Be an early applicant
Smartphone application for smart home kitchen cooking
21-100 employees
Be an early applicant
Offers meaningful share options as part of our Employee Share Option Scheme
2-5 days a week in office
21-100 employees
Company mission
Fresco's mission is to empower and inspire anyone to cook delicious food by connecting the world's recipes and appliances — all orchestrated through a magical user experience.
Role
Who you are
- 7–10+ years of experience in Sales Engineering, Solutions Consulting, or Implementation within a SaaS or technology environment, including experience operating at Senior Manager or Director level
- Strong understanding of SaaS architecture, APIs, integrations, and data flows; able to dive deep when needed
- Exceptional communicator who can translate complex technical concepts into clear, business-focused value
- Demonstrated ability to build and scale customer-facing technical processes
- Comfortable leading in a fast-moving, high-growth environment with multiple stakeholders and competing priorities
- Highly collaborative with strong leadership presence and a bias toward action
- Proven ability to influence Product, Engineering, and Commercial leadership
- Understanding of hardware and a cooking interest is a distinct advantage
- Fluency in English required; additional European languages a plus
What the job involves
- As the Director, Solution Architecture, you will lead the function that bridges customer needs with Fresco’s technical capabilities
- You’ll shape how we position the product in complex sales cycles, define implementation strategy, and ensure new clients achieve rapid, successful adoption
- You’ll own the pre-sales technical strategy, oversee high-impact demos and solution design, and drive a seamless transition from prospect to live customer
- This is a highly strategic, cross-functional role partnering closely with Sales, Product, Delivery and Engineering — ideal for a leader who excels at both deep technical problem-solving and building repeatable processes at scale
- Beyond hands-on expertise, you’ll help define the long-term vision for Solutions Architecture, introduce best practices, and ensure our partner experience is consistently world-class
- Reports to: Chief Commercial Officer
- Location: Dublin or London
- Strategic Leadership
- Build and lead the function, establishing frameworks, processes, and standards for technical discovery, scoping, and onboarding
- Provide thought leadership on how customers can best leverage Fresco’s platform and integrations
- Pre-Sales Excellence
- Lead technical discovery with enterprise and mid-market prospects, uncovering requirements
- Ensure the sales team is equipped with the right technical narratives, tools, and materials to win deals, upsell and cross-sell
- Oversee high-quality product demonstrations, proofs-of-concept, and integration walkthroughs
- Implementation & Onboarding
- Define and oversee scalable implementation methodologies that ensure fast, predictable customer onboarding
- Lead complex technical onboarding sessions, data configuration, and integration setup alongside Delivery and Product
- Serve as an escalation point for complex or high-value implementations
- Cross-Functional Influence
- Act as a senior “voice of the customer,” shaping product roadmap discussions and influencing platform improvements
- Work closely with Product, Engineering, and Delivery to refine integration capabilities, data workflows, and customer-facing processes
- Technical Content & Enablement
- Oversee the creation of technical documentation, best practice guides, and reusable assets for both internal and external audiences
Our take
Home cooking has become increasingly innovative in recent years due to smart cooking appliances, online recipes, and ingredient management software. However, whilst all of these features are useful independently, many criticize them for their lack of connectivity with each other, showing a demand for an integrated IoT (Internet of Things) solution.
Fresco develops a smartphone application for smart home cooking, providing personalized tools that connect smart appliances with the app to provide an augmented cooking experience. Users can view recipes based on the ingredients they have, follow step-by-step cooking instructions, control kitchen appliances remotely, and save their favorite recipes for future use.
Whilst cooking applications have been helping home cookers for years, Fresco has taken this a step further by adapting their software tools to work directly with the appliances and ingredients present in the user’s kitchen. Complimented by further features such as recipe resizing, ingredient substituting, community forums, and shopping lists, the company claims that its smartphone app encourages people to cook more frequently due to the convenience that it provides.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Dec 2025
$17.5m
SERIES C
Apr 2022
$20m
SERIES B
Total funding: $62.5m
Company benefits
- Pension Scheme - we offer easy access to the PRSA pension scheme and can help you in setting up a plan that’s right for you
- Relocation Assistance - if you're relocating to Dublin to join us, we'll assist you with your relocation costs and the logistics of getting settled.
- Your Ideal Setup - whether you prefer to work at a standing desk, or need an ergonomic keyboard stand, you’ll have access to the tools you need
- Bike to Work - start your work day off with a healthy burst of adrenaline with the Bike to Work scheme — and keep your new wheels safely inside
- Tax Saver - save the environment, and money on your commute, with easy access to the Taxsaver transport scheme
- Snacks and Drinks - we keep our kitchen fully stocked with fruits, nuts, snacks and homemade treats. Not to mention a killer coffee machine
- Events and Culture - wine and cheese, or pizza and beer? Our monthly events cover all bases, and our weekly yoga classes will keep you limber inbetween
- 24 Days Annual Leave - take a few extra Drop-holiday days every year to explore the world and embrace a healthy work-life balance
- Healthcare - as well as an apple a day, our comprehensive health cover will help keep the doctor at bay
- Maternity / Paternity Leave - we offer generous paid maternity and paternity leave to support our team members in raising their little Droplets
- Personal Development - you’ll have whatever support you need to grow your career with us, with access to courses, books, conferences and screencasts
- Employee Stock Options - our generous stock options ensure we all benefit from our long term success as a company
Company HQ
Usher's Quay, Dublin 8, Ireland
Leadership
Ben Harris
(CEO)Experience as Designer for James Leckey Design from 2008 to 2012. Creative Director for White Zebra Studios from 2012 to 2014.
Jonny McCauley
(Head of Design)Over 20 Years as Freelance Designer. Creative Director for Motive from 2010 to 2012, and for Lively Group from 2012 to 2013.
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