Lead/Senior Solution Engineer, Parloa
DACH/UK/Spain/Italy/France
Conversational AI platform
Be an early applicant
Conversational AI platform
201-500 employees
Be an early applicant
201-500 employees
Company mission
To help companies create outstanding customer conversations with AI because people deserve great customer service.
Role
Who you are
- 5+ years of experience as a Solution Engineer (or similar role) at a SaaS or enterprise technology company
- Strong technical depth - ideally spanning APIs, cloud ecosystems, integrations, and enterprise architecture
- Experience guiding customers through complex sales cycles
- Ability to translate between technical detail and business outcomes with clarity and confidence
- Excellent communication and presentation skills
- Fluency in the local language of the market you cover plus English
- A structured, calm approach to problem-solving, even in high-pressure situations
Desirable
- Experience in contact center or VOIP/Telephony
- Familiarity with sales tools such as Salesforce
What the job involves
- As a Lead/Senior Solution Engineer (f/m/d)* at Parloa, you play a central role in helping customers understand the real value of our conversational AI platform
- You’ll guide prospects and customers through their technical journey with us - shaping solutions, validating feasibility, and ensuring each engagement is grounded in business impact
- Working in close partnership with Sales, you’ll run discovery, design architectures, lead technical evaluations, and support a seamless path from first conversation to successful project
- Be responsible for the full spectrum of the technical sales process, from identifying customer pain to proving solutions
- Work closely with assigned sellers, co-owning accounts, and sales campaigns in the assigned territory
- Develop territory plans, participate in sales calls, lead technical deep dives, and conduct Proof of Value / Proof of Concept sessions with customer technical teams
- Contribute to improving internal processes, documentation, and ways of working
- Represent the customer voice in roadmap conversations with Product and Engineering
- Collaborate with the global Solution Engineering Team, Enterprise Account Executives, Sales Leadership, Professional Services, Product Management, and Sales Enablement
- Attend industry events, customer meetings, and company offsites
Application process
- Recruiter video call → Meet your manager → Case Study → Peer+VP Interviews → Bar Raiser Interview
Our take
There is an inherent lack of efficiency in many call centres. This not only creates irritation for customers and negative experiences for agents but, as a result, it harms a company’s reputation whilst generating high costs for businesses.
On a mission to put an end to the madness of a call centre, Berlin-based Parloa offers a conversation AI platform that is changing the way businesses communicate with their customers. Using artificial intelligence, Parloa provides unique solutions for companies that makes their specific service smarter.
The company has attracted impressive funding, most recently in 2025, following a tripling of its revenue growth and a 2023 entry into the US market. This investment will be used to scale its operations across the US and EU and will support its product enhancement initiatives.
Steph
Company Specialist at Welcome to the Jungle
Insights
140% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
May 2025
$120m
SERIES C
Apr 2024
$72.4m
SERIES B
Total funding: $220.6m
Company benefits
- Opportunity to build and scale your career at the intersection between sales and product in a dynamic and growing startup on its journey to become the international leader in SaaS platforms for Conversational AI
- Be part of a dynamic, driven and international team with flat hierarchies and collaborative company culture and set new industry standards in customer communication
- Competitive salary
- Training and development budgets which can be used for conferences, attending development courses to ensure continuous professional growth
- Flexible working hours and possibility to take additional vacation days
- A great company culture with regular team events, games night or other social activities
- And last but not least: a beautiful office with flair in the heart of Berlin with all the conveniences, such as adjustable desks, social area, fresh fruits, cereals and drinks
Company HQ
Kollwitzkiez, Berlin, Germany
Leadership
Malte Kosub
(Co-Founder & CEO)Previous co-founder and Managing Director for both Future of Voice and Wandnotiz.
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