Senior Product Designer, Platform Science

• 5-8 years of experience in product design, with a portfolio that heavily emphasizes your strategic process (e.g., JTBD, complex user flows, annotated wireframes, and case studies on problem definition)
• Must be based in the United States and possess a deep, nuanced understanding of North American user behavior and market expectations
• Proven mastery of wireframing and creating clear, functional, and well-documented UX deliverables
• A deep understanding of UX fundamentals, including information architecture, interaction design, and "Jobs to be Done" methodology
• Experience packaging and handing off work to other designers or remote development teams is a major plus
• Strong facilitation skills: You are comfortable leading workshops and guiding stakeholders (Product, Engineering) to a shared understanding
• Exceptional communication and documentation skills: You can articulate a complex experience with simple diagrams and clear instructions

Desirable

• This is a strategic, foundational product design role focused on the "why" and the "how" of our new initiatives. We are looking for a senior-level UX expert who excels at shaping projects from their very inception
• Your primary function is to work closely with product and engineering teams to take a new idea or business goal and define the complete user experience. You will be the team's leader in facilitating discussions, mapping out user flows, and creating comprehensive wireframes that serve as the blueprint for the project
• Crucially, this is not a high-fidelity design role. Your output will be a detailed "project blueprint" that you will package and hand off to our talented remote product design teams in Brazil and India. They will then use your blueprint to execute the high-fidelity mockups and conduct user testing
• This role is perfect for a designer who loves the discovery phase, excels at systems thinking, and finds satisfaction in creating the clarity and structure that empowers other designers to succeed
• Lead the foundational UX and discovery process for new products and features, starting from the initial idea or business goal
• Partner closely with Product Managers and Engineering Leads to facilitate workshops, define scope, and map out strategic approaches to understand how the user experience will be defined
• Own the development of core UX artifacts:
• Define and document clear Jobs to be Done (JTBD)
• Create detailed user flows, journey maps, and sitemaps
• Produce comprehensive wireframes and low-fidelity prototypes that explain the entire user experience
• Package and document your work into a complete "design blueprint" that clearly outlines the project's strategy, user experience, and specific tasks
• Hand off projects to our global product design teams, walking them through the strategy and requirements to ensure a smooth transition to execution
• Act as a strategic guide for the execution teams, answering questions and ensuring their high-fidelity work and user testing plans remain aligned with your foundational UX strategy

• Please submit your resume and a portfolio. We are specifically looking to see your process. We want to understand how you think, define problems, and create foundational wireframes and user flows. Case studies that show your strategic contribution to a project (before high-fidelity polish) are highly valued