Senior Program Manager, Kong
Revenue Enablement
$110-150k
+ Offers Equity & Bonus
Microservice API gateway
Be an early applicant
Microservice API gateway
501-1000 employees
Be an early applicant
$110-150k
+ Offers Equity & Bonus
501-1000 employees
Company mission
To build the nervous system that will safely and reliably connect all of humankind!
Role
Who you are
- 5-7+ years of experience in program management, sales enablement, or GTM operations
- Proven ability to deliver programs on time with measurable outcomes
- Experience with GTM enablement and AI tools
- Strong cross-functional collaboration skills; able to influence without direct authority
- Analytical mindset with experience building dashboards or reports on adoption and impact
- Excellent communication and coordination skills; comfortable presenting updates to leadership
- Experience working with global teams across time zones
What the job involves
- We are seeking a highly organized and detail-oriented Senior Program Manager (P4) to join Kong’s GTM Enablement team
- This role will serve as the program driver, ensuring enablement initiatives are delivered on time, on scope, and with measurable business impact
- Reporting to the Director, GTM Enablement Strategy & Programs, you will partner closely with peers in content development, instructional design and field enablement while planning, coordinating, and executing large-scale enablement programs
- You will also support the ongoing rollout of our new enablement platform, driving adoption of AI-powered tools (e.g., coaching, Agent Q&A, content surfacing) and gathering feedback to improve effectiveness across global GTM teams
- Program Management & Delivery > Support planning & drive delivery of enablement programs (onboarding, methodology rollouts, product readiness, certifications) aligned to GTM priorities
- Communications > Create and manage all internal communications for the GTM team, including the weekly newsletter
- Timeliness & Coordination > Manage timelines, milestones, and cross-functional dependencies; escalate risks early to keep initiatives on track
- Avanti (Letter.ai) > Lead adoption and optimization of our new Ai driven enablement platform; collect feedback and coordinate data driven improvements to maximize ROI and field productivity
- Stakeholder Management > Partner with Sales, Marketing, Product, RevOps, IT, and People Team, etc to align initiatives and ensure smooth handoffs
- Measurement & Reporting > Track program adoption, completion, and usage metrics (e.g., time-to-ramp, training participation, pipeline impact)
- Change Management > Coordinate communications, training schedules, and enablement calendars to ensure smooth rollout and reinforcement
- Continuous Improvement > Identify and implement process improvements to scale enablement programs globally
- Kong is home to highly regarded Enablement and Sales Leaders who are driving a vision to develop the next best sales program in the software industry
- Be part of a growing GTM Enablement team that directly impacts revenue performance
- Collaborate with peers in enablement and cross-functionally while driving program execution and timeliness
- Contribute to the future of AI-driven enablement through the rollout of Avanti and other next-gen platforms
- Deliver high-visibility programs that support the growth and success of Kong’s global GTM organization
Our take
Kong provides a cutting-edge API and service lifecycle management platform tailored for modern architectures, such as microservices, containers, cloud, and serverless environments. With a focus on flexibility, scalability, speed, and performance, Kong allows developers and Global 5000 enterprises to securely connect and orchestrate microservice APIs for today's sophisticated applications.
The core products offered by Kong include Kong, an open-source API and Microservices management solution Galileo, a platform for API analytics and debugging; Gelato, a platform for creating developed portals for PIs and Microservices; and API Marketplace, a hub for discovering and publishing cloud APIs. Additionally, the recent introduction of a new collection of AI plug-ins in Kong Gateway 3.6 enhances the platform's capabilities further, reinforcing its commitment to innovation and advancement.
In pursuit of growth, the company is prioritizing expanding its marketing efforts, bolstering its customer service team, and accelerating product development. By focusing on these key areas, Kong aims to continue providing unparalleled solutions and support to its ever-expanding user base in the rapidly evolving landscape of modern application development.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Nov 2024
$175m
SERIES E
Feb 2021
$100m
SERIES D
Total funding: $344.1m
Company benefits
- Flexible time off: Take time to take care of yourself and the things that matter most
- Stock options: We want you to share in our success. That's why stock options are offered to most Kongers
- U-First Fridays: Get 4 hours a month for continuous learning with a book, podcast, or course of your choice
- Virtual events: Stay connected with Donut chats, trivia, fitness challenges, guided meditations, and more
- Dedicated unplug days: Silence those notifications. Enjoy some well-deserved long weekend where the entire team unplugs
- Home office stipend: Build a home office environment tailored to support your productivity
Company HQ
The East Cut, San Francisco, CA
Leadership
Augusto Marietti
(CEO)Previously founded Mashape API Marketplace. Before Mashape, Augusto was an SF homeless immigrant from Italy.
Janet Phillips
(Vice President of People)Previously Director at SonicWALL for 5 years and Senior Director at Symantec for 7 years.
Marco Palladino
(CTO)Previously co-founded MemboxX, an online service for storing documents and small pieces of personal data.
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