Senior Content Designer, DoorDash
Logistics
$152-228k
+ Equity
2-3 days a week in office (Sunnyvale, CA)
Local food delivery platform
Job no longer available
Local food delivery platform
1001+ employees
Job no longer available
$152-228k
+ Equity
2-3 days a week in office (Sunnyvale, CA)
1001+ employees
Company mission
To empower local economies by connecting food lovers with great local restaurants
Role
Who you are
- Have 5+ years of experience in content design, with a portfolio of end-to-end projects. Experience with audiences like drivers, restaurants, and customer support is a bonus!
- Have partnered with legal and policy, balancing regulatory needs with user-friendly writing
- Think at a systems level to turn complexity into simple experiences
- Enjoy working across lots of different functions
- Love the practice of content design, and care about the details
- Bring clarity to your teams through design and product best practices
- Represent content design as a role that impacts the entire product, well beyond the words
What the job involves
- We're looking for a Senior Content Designer for the standalone apps for DoorDash drivers, aka Dashers. The Dasher design team makes a big impact on millions of drivers’ experiences, helping Dashers reach their financial goals
- You'll report into the Head of Content Design on our Content Design team, in our Design org
- Lead content design and user experiences across Dasher products, contributing to overall strategy, planning, product vision, and frameworks
- Own content design processes end-to-end, aligning your work with business goals, user needs, and our design system
- Work closely with product design, product management, user research, analytics, engineering, and marketing
- Improve the Dasher experience in areas like support, safety, and new ways to earn
- Create and grow content standards
- Work with a close-knit content design team that supports each other across products
Our take
DoorDash was an early entrant into the last-mile restaurant delivery business, which is now crowded with the likes of Uber Eats, Postmates and GrubHub. They offer restaurants an end-to-end delivery platform, generating new business and access to a network of delivery drivers.
To differentiate itself in the market, DoorDash focused on areas with fewer competitors and found success in this untapped market. Other factors, such as the company's targeting of restaurants which many not typically offer a delivery service, also contribute to its profitability. The company made its stock market debut in 2020 with one of the biggest IPOs of the year.
However, in light of increasing discontent around DoorDash's commission structure from restaurants, competition remains fierce. The business recently responded by publishing a transparent fee structure, but the number of options open to restaurants means DoorDash must fight to keep its customers loyal. Despite this, by focusing on consumer retention, logistics and technology, the company is likely able to maintain its existing growth and revenue.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Jun 2020
$400m
SERIES H
Nov 2019
$100m
SERIES G
Total funding: $2.5bn
Company benefits
- Company stock options
- Work from home stipend
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company HQ
Mid-Market, San Francisco, CA
Leadership
Tony Xu
(CEO)Tony studied at UCB and worked as a Matrix Partners Associate while studying for an MBA at Stanford. He combined this experience to co-found DoorDash in January 2013, and has served as CEO since June 2013.
Stanley Tang
(CPO)Previously studied Computer Science at Stanford, before working at Facebook as a Software Engineer.
Salary benchmarks
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