Senior Product Designer, Mention Me
2-3 days a week in office
Turns referral into strategic acquisition
Be an early applicant
Turns referral into strategic acquisition
101-200 employees
Be an early applicant
2-3 days a week in office
101-200 employees
Company mission
To make brands think advocacy-first by turning referral into a strategic acquisition channel that enhances wider marketing activity and the customer experience.
Role
Who you are
- At least 5 years in a UX/UI Design and/or Product Design role delivering digital products
- Experience working in SaaS, Martech, or B2B industries
- A thorough understanding of user behaviour psychology
- Experience with HTML, CSS, responsive design and a good grasp of technical constraints and their impact
- Proficiency in design and user testing tools such as Figma, UserTesting, and Maze
- A solid understanding of user-centred design principles, interaction design, and information architecture
- Proven experience using and analysing data in design process
- An analytical mindset and the ability to rely on both qualitative and quantitative data to make informed decisions
- Previous experience designing for AI-driven applications
- Strong communication, presentation, and interpersonal skills
- You are comfortable working in a highly autonomous environment
What the job involves
- We have set an ambitious roadmap driven by a multi-product strategy and we’re now looking for an experienced senior product designer to help us take our product to the next level
- Our AI-driven platform offers powerful functionality that drives excellent results, but it needs to be simple, easy to use and accessible
- We’re also rolling out additional products and constantly looking for ways to embed AI as part of the wider experience
- Here is where you come in: your job will be to break down complex problems and create smart, engaging solutions, expressed in beautiful, simple, intuitive interfaces that our diverse client base will love
- You will do that by working within an empowered product team, collaborating with a product manager, engineers and data scientists throughout the full product process, from discovery to delivery to iteration
- You’ll have the opportunity to reimagine the user experience for large parts of the platform and participate in strategic business initiatives
- We work with clients across multiple industries, from fashion and beauty to financial services and travel
- Our client users are busy marketing professionals looking to grow and retain their customer base
- Some are more hands on with the Mention Me platform, while others log in sporadically to check in on performance
- Your job will be to ensure a consistent experience across our multiple products and user personas
- The ideal candidate will be skilled at each stage of the design process, with a strong focus on user needs, as well as evangelising product design and best practice as part of the wider design team and across the business
- Champion a user-centric approach to design, conducting user research, usability testing, and gathering feedback to inform product decisions and enhance the user experience
- Confidently run interviews with clients to identify pain points, for usability testing or to gather feedback on specific features
- Run and facilitate design workshops for collaborative ideation
- Collaborate with the product team to translate product requirements and user needs into innovative design concepts and solutions
- Create user flows, scenarios, wireframes, prototypes, and high-fidelity mockups that effectively communicate design concepts and interactions, ensuring consistency and coherence across all touchpoints
- Define and design intuitive user interactions and workflows that maximise usability and user engagement
- Actively contribute to the evolution and maintenance of the information architecture of the platform
- Work closely with engineers and other stakeholders to ensure high-quality implementation
- Make sure the product is usable by people with varying abilities
- Contribute to the evolution and maintenance of our design system
- Present your solutions to internal teams and key stakeholders
- Effectively communicate design rationale and decisions to stakeholders at all levels
Application process
- Phone Screen with one of our team members
- A 1st Stage with your hiring manager, Anca (VP Product)
- A 2nd Stage task interview with Anca, Joe (Tech Lead), Connor (Senior Product Designer) and Harry (Senior Product Manager)
Salary benchmarks
Our take
It can often appear that the more companies spend on digital marketing, the less engagement and ROI they get back. Meanwhile, consumer trust in advertising is plummeting, and third-party cookies are rapidly disappearing. Mention Me offers a marketing platform to make it easy and effective for companies to conduct referral marketing.
Referrals are one of the best ways to grow a business and can be the most valuable marketing channel, and the company helps businesses make the most of this channel, supporting referral programs in 16 languages. However, Mention Me's biggest draw is the ability to A/B test, iterate and measure campaigns so that they work best for the cohort they target. The company already has over 450 customers, including FarFetch, Ovo Energy, Ted Baker and ZipCar.
Mention Me's vision to make every brand think advocacy-first, and is supported by its fast-growing partner network. Backed by Octopus Ventures and Eight Roads through recent funding raised, and operating within a market expected to significantly grow in upcoming years, the company is well placed to attempt to reach this goal.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Jan 2022
$25m
SERIES B
Jul 2018
$7m
SERIES A
Total funding: $32m
Company benefits
- Competitive salary and share options
- A £2,000 annual learning and development budget
- Coaching and mentoring
- Equipment for your home-working setup
- A MacBook
- Flexibility in how you work
- Mental health support through our partner Spill
- Turn steps into vouchers for ASOS, Amazon, M&S and more through our partner YuLife
- Immediate online access to a GP
- Discounts at FiiT, Fitbit, Hussle, Garmin devices and Classpass
- Cycle to Work Scheme offering tax savings on a bike and accessories
- Enhanced sick pay
- 25 days plus public holidays and an extra day for every year as a Mentioneer (up to 5)
- 2 paid volunteering days
- Life insurance (including 4x base salary pay-out)
- Up to 5 days of compassionate leave
- 3% pension contribution
- Enhanced parental leave
- A vibrant and welcoming office in Vauxhall, London
- Quarterly company socials and monthly pub drinks
- Harry Potter-style house competitions (previous ones include Bake Off and music videos)
- Mention Me clubs, ranging from running to poker and board games
- A well-stocked drinks fridge and snack cupboard
- Weekly massages
Company HQ
Vauxhall, London, UK
Leadership
Andy Cockburn
(CEO)Experienced executive. Previously UK Managing Director of HomeAway.com, where they worked with Tim.
Tim Boughton
(CTO)Previously CTO at HomeAway.com. Have a degree in Engineering from Cambridge.
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