Revenue Operations Analyst, Figment

• We're looking for someone with strong analytical skills, a keen eye for detail, and the ability to communicate complex data insights in a clear and actionable manner
• The ideal candidate will be comfortable working in a dynamic environment, dealing with uncertainty, and collaborating across multiple projects
• 4+ years of experience in operations, data analysis, finance, or a related field, with demonstrated expertise in sales/revenue operations, reporting functions, process improvement, and stakeholder collaboration
• Proficient in tools like Excel (advanced), with knowledge of SQL and data visualization platforms (e.g., Tableau, Sigma) a plus
• 2+ years of hands-on experience with Salesforce and/or other CRM tools
• Exceptional attention to detail, with a track record of delivering accurate and reliable results in fast-paced, high-stake environments
• 2+ years of experience working hands-on with data with a focus on reporting, analysis, and process improvement
• Proven success collaborating with cross-functional teams
• Comfortable navigating complex processes, with a strong analytical mindset and the ability to interpret both quantitative and qualitative data
• Strong communicator with the ability to explain technical concepts to non-technical stakeholders
• Know what it takes to thrive in a remote work environment
• Based in North America

Desirable

• Figment supports a wide range of stakeholders, from institutional investors seeking reliable staking solutions to crypto-native partners navigating complex revenue-sharing arrangements
• These clients depend on Figment for accurate financial reporting, seamless automation, and risk management expertise that simplify the complexities of the blockchain ecosystem
• As a Revenue Operations Analyst within Figment, you’ll play a pivotal role in operationally supporting various GTM teams like Sales, Customer Success, Sales Engineering and Finance
• You’ll collaborate across teams to support reporting workflows, and enhance data consistency. You will also deliver key insights that inform strategic decision-making, such as the quantification and analysis of Sales Performance and Business Growth
• Your work will involve streamlining internal processes, improving financial reporting for both internal and external stakeholders, and tackling ad-hoc challenges in a fast-paced environment
• Your contributions will help Figment continue to set the standard for transparency and reliability in the staking industry
• Along the way, you’ll thrive in a collaborative team environment and gain invaluable experience in one of the most exciting and rapidly growing industries
• Support the GTM Reporting and Analytics Process: Own the creation and distribution of key reports on sales pipeline, performance, and engagement. Your analysis will directly inform strategic decisions made by sales and marketing leadership
• Enhance Sales and Revenue Forecasting: Collaborate with the sales team to improve the accuracy of our sales and revenue forecasts. Your insights into historical trends and pipeline health will directly impact our business planning
• Optimize Sales Performance and Engagement: Monitor and analyze key sales metrics—such as win rates, email engagement, and deal conversion rates—to identify trends and areas for improvement. You will provide the data-driven insights needed to help the sales team perform at their peak
• Drive GTM KPI Tracking: Support the development and maintenance of our Go-to-Market (GTM) dashboards and KPIs. Your work will ensure that our leadership team has a clear, real-time view of our business health and progress toward our goals
• Desk Desk Operations: Project Manage the deal desk and RFP pipeline. You'll work closely with key stakeholders across legal, product, finance, and the security team to ensure timely and accurate responses are sent to prospects/customers
• Support Strategic Initiatives: Conduct ad-hoc analysis to support leadership requests and strategic projects, such as preparing data for board meetings or evaluating the performance of new sales initiatives. Your work will provide the critical data needed to make informed business decisions