People Operations Specialist, Veo
$78-85k
+ Annual Performance Bonus + Equity (Stock Options)
More information about location
4+ days a week in office (Santa Monica, CA)
Next-generation mobility via dockless systems
Open for applications
Next-generation mobility via dockless systems
201-500 employees
Open for applications
$78-85k
+ Annual Performance Bonus + Equity (Stock Options)
More information about location
4+ days a week in office (Santa Monica, CA)
201-500 employees
Company mission
To re-imagine transportation in cities, campuses and beyond.
Role
Who you are
- 3+ years of experience in HR operations, payroll, or people administration roles
- Hands-on experience managing payroll and HR systems (Preference to Rippling experience)
- Comfortable handling basic IT tasks (e.g., laptop setup, equipment tracking)
- Excellent organizational and time management skills
- Proven ability to handle confidential information with discretion
- Strong written and verbal communication skills
- Experience supporting distributed teams across multiple states is a plus
What the job involves
- As Veo’s People Operations Specialist, you will play a critical role in supporting the company’s rapid growth by owning and executing core HR processes that power our workforce of 400+ employees across 40+ North American markets
- You will manage multi-state payroll, system and IT access, employee offboarding, and compliance tracking—ensuring accuracy, consistency, and a seamless employee experience at every stage
- You’ll also serve as the main point of contact for HR support inquiries, coordinate equipment logistics, and oversee key office operations
- This role is hands-on and process-driven, with an opportunity to drive improvements that increase efficiency, enhance compliance, and scale our People Operations infrastructure as we grow
- Payroll
- Own and process multi-state, bi-weekly and bi-monthly payroll for 400+ hourly and salaried employees, ensuring accuracy and compliance with federal, state, and local requirements
- Respond to employee inquiries related to paychecks, deductions, direct deposit, and leave accruals
- System & IT Access Management
- Own the full system access lifecycle—manage setup, changes, and removal of access across HRIS, payroll, and related platforms
- Set up, configure, ship, and track employee laptops and related IT equipment during onboarding and offboarding
- Ensure all systems and hardware are properly configured for new hires and secured upon termination
- Optimize and maintain the HRIS (Rippling), including workflows, automations, and integrations to improve employee experience and operational efficiency
- Offboarding & Employee Transitions
- Manage end-to-end offboarding processes, including exit documentation, system deactivation, equipment recovery, and coordination with relevant departments
- Support employee lifecycle transitions with consistent, compliant processes
- Employee Support & HR Helpdesk
- Serve as the main point of contact for the HR helpdesk, triaging and resolving incoming requests related to payroll, benefits, systems, and general HR policies
- Workers’ Compensation
- Manage workers’ comp claims and reporting; serve as liaison between employees, managers, and third-party administrators to ensure timely support and resolution
Our take
Envisioning a green and sustainable mobility landscape as a solution to the current carbon-polluting transit system, Veo manufactures and supplies electric bikes and scooters which don’t require charging stations. The company is committed to a future with fully electric vehicles, with a focus on building strong partnerships with cities towards making eco-friendly transportation a reality.
Communities can implement Veo's fleets for free, as the company makes its money via rental charges and memberships. This encourages cities and campuses to introduce Veo's eco-friendly transport solution. The vehicles have their batteries swapped out by technicians, rather than needing to be charged at a station, enabling them to be available 24/7.
Capitalising on the fact that the ecological impact of transport is at the forefront of consumers' minds, Veo has grown to serve over 40 cities and college campuses. By manufacturing its own vehicles, as opposed to sourcing them elsewhere, the company has been able to release new models to combat found issues and design with its users in mind, allowing it to stand out from other micro-mobility providers. In 2023, Veo began selling its scooters directly to consumers as well, indicating a new market avenue for the company. It achieved EBIT profitability in 2024, indicating the success of its business model and an ecosystem here to stay.
Freddie
Company Specialist at Welcome to the Jungle
Insights
30% employee growth in 12 months
Company
Funding (1 round)
Jul 2021
$16m
SERIES A
Total funding: $16m
Company benefits
- Competitive Pay And Benefits
- Fast-Paced, Hyper-Growth Technology Company
- Unlimited PTO
- Culture Events
- Veo Credits — Of Course
Company HQ
Downtown, Santa Monica, CA
Leadership
Candice Xie
(Co-Founder & CEO)They started their career with a year at Schneider Electric after a degree at Purdue University. In May 2017, they left this position to co-found VEO as CEO.
Yanke Edwin Tan
(Co-Founder & President)Having studied at Purdue University, they worked as a City Engineer at Trek Bicycle for a year. They used this experience to co-found VEO in May 2017 with Candice.
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