Lead/Principal Technical Architect, Salesforce
$116.3-277.5k
World's leading CRM provider
Open for applications
World's leading CRM provider
1001+ employees
Open for applications
$116.3-277.5k
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- Ability to understand business & IT department requirements, translate those business needs into a compelling solution, and present your recommendations to executive, technical, and business audience
- Deep knowledge of enterprise software applications and their delivery
- Some coding experience and a willingness to work with code (Apex, Node, Go, R, Java or C#, JavaScript, python, Ruby, etc.)
- Database and data management fundamentals
- Web and mobile application development and architecture
- Application lifecycle management
- Integration principles and tools
- Enterprise data management tools and methods
- Process orchestration
- Principles of network, application, and information security
- Strong oral, written, presentation, and interpersonal communication and relationship skills
- Strategic problem solver, thought leadership and comfort communicating with executive audiences
- Excellent time management skills and the ability to support multiple, concurrent projects
- Lifelong learner, inquisitive, practical, and passionate about technology and sharing knowledge
- Willing and able to travel domestically
- Bachelor’s degree in Computer Science, MIS, Software Engineering, Electrical Engineering, Data Science, Management Information Systems, other STEM degrees or equivalent work experience. Graduate study a plus
Desirable
- Experience working as an architect, solution engineer, IT consultant or developer in a customer facing role that provided differentiated software technology solutions. We are open to a variety of backgrounds
- Experience in roles that required working hands-on to build, implement, administrate, or maintain enterprise software (e.g. software engineer, implementation architect, integration architect, or similar)
- Understanding of risk mitigation, compliance and security
- Experience with design thinking, persona-based discovery or other innovation techniques
- Proven experience in a specific field, vertical or market segment is helpful
- Knowledge of the Salesforce platform, including Salesforce Certifications and/or Trailhead Superbadges
What the job involves
- We are currently looking for Lead and Principal level Pre-Sales Technical Architects across multiple verticals, including Communications Media and Tech, Manufacturing, and other industries/verticals
- Work with customers in their aligned vertical or market segment to address and tackle a wide variety of technical challenges, using the industry -leading capabilities of the Salesforce Platform and portfolio solutions
- Develop relationships with customer IT partners, and help them to understand how the Salesforce platform fits into their overall technology strategy
- Act as a trusted advisor, and guide customers towards solutions that have the greatest likelihood of long-term success
- Hone knowledge of the Salesforce platform through hands-on training and exploration in the areas of customization, integration, and service delivery, and support our account-aligned solution engineers when this deeper level of expertise is needed to tackle customer challenges
- Promote the value proposition, benefits, and advantages, of the Salesforce Platform including Hyperforce, Data Cloud, Einstein AI, Mulesoft, Slack and more. Educate customers and peers on the possibilities of building and customizing Platform applications
- Understand and advise on the broad ecosystem of ISV and partner solutions that collaborate and integrate with Salesforce
- Guide deal strategy by providing insight into the technical buyer, and craft influence strategies that resonate with this audience
- Keep current with both partner and competitive technologies in order to put proposed solutions into the context of the broader technology landscape
- Highlight insights from customer conversations with our product teams to help ensure we are moving in the direction of market needs
- Share your knowledge, best practices, and lessons learned with the broader solution engineering teams to multiply the impact of your work
- Continue to develop yourself as a technologist and as a presales professional in an encouraging, collaborative team environment
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company values
- Trust - We earn the trust of our customers, employees, and extended family through transparency, security, compliance, privacy, and performance. And we deliver the industry’s most trusted infrastructure
- Customer Success - So we champion them to achieve extraordinary things. We innovate and expand our business offerings to provide all our stakeholders with new avenues to achieve ever greater success
- Innovation - Our customers’ input helps us develop products that best serve their business needs. Providing continual technology releases and new initiatives gives our customers a competitive advantage
- Equality - We believe everyone should be seen, heard, valued, and empowered to succeed. Hearing diverse perspectives fuels innovation, deepens connections between people, and makes us a better company
- Sustainability – We are committed to bringing the full power of Salesforce to accelerate the world’s journey to net zero
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
People progressing
Joined as Recruiting Director - Futureforce University Recruiting, EMEA, and was promoted to Senior Director - EMEA & LATAM Recruiting, Futureforce after 3 years, and then again to Senior Director - Recruiting after 2 years. Now serve as COO - Employee Success EMEA.
Salary benchmarks
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Diversity, Equity & Inclusion at Salesforce
- Our goals:
- 50% of our U.S. employees will be made up of underrepresented groups (Women, Black, Latinx, Indigenous, Multiracial, LGBTQ+ employees, People with Disabilities, and Veterans) by 2023
- Double the U.S. representation of Black leaders (VP+) and increase our representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) leaders by 50% by 2023
- 50% increase our U.S. representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) employees by 50% by 2023
- We’ve met our representation goal nearly a full year early – today, 50.7% of our U.S. employees are members of underrepresented groups
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