Sales Executive, Freddie's Flowers
Part-time
Office located in Battersea, London
Flower subscription service
Be an early applicant
Flower subscription service
101-200 employees
Be an early applicant
Office located in Battersea, London
101-200 employees
Company mission
To change the world of flowers, and to change the world with flowers.
Role
Who you are
- We’re looking for someone confident, empathetic, and persuasive with strong sales skills
- This role is ideal for someone who loves a good conversation and thrives on building rapport
- Strong communication skills: Clear, engaging and empathetic communicator
- Sales confidence: Ability to overcome objections and close deals with authenticity
- Organisation: Effective time management and attention to detail in tracking conversations
- Creativity: Willingness to test new approaches and share ideas
- Tech comfort: Experience using CRM tools (training provided on Zendesk and Dixa)
What the job involves
- As a Sales Executive operating in the Restarts function, you’ll play a key role in reconnecting with our past customers, and inspiring them to rediscover the delight of Freddie’s Flowers
- This is a customer-facing, relationship-driven role where your goal is to understand each customer’s experience and persuade them to give us another try
- Reconnect with lapsed customers via phone and email
- Build genuine rapport and actively listen to customers’ experiences
- Handle objections positively and persuasively encourage reactivation
- Record sales and customer information accurately in our CRM system
- Resolve past issues and find creative solutions that restore customer confidence
- Follow up with customers post-sale to confirm details and ensure satisfaction
- Work towards and exceed individual and team KPIs, contributing to overall sales performance and business growth
Salary benchmarks
Our take
Freddie's Flowers is a UK-based flower subscription service, founded with the vision of offering customers regular, seasonal blooms without the inconvenience of constantly reordering. Setting itself apart in the market, Freddie's Flowers goes the extra mile in delivering weekly boxes of freshly cut, seasonal flowers and providing customers with expert guidance on arranging each bunch to maximise their beauty and potential.
At the heart of Freddie's Flowers' success lies its customer-centric approach. Unlike traditional flower subscription services, it offers a no-commitment model, giving customers the freedom to decide when they want to receive flowers. This flexibility has garnered the company a loyal and satisfied following, as it continues to prioritise customers' needs and preferences.
Freddie's Flowers successfully launched in Germany in 2020 but saw slow progress in the Netherlands and California in 2023. However, with its dedication to delivering joy and beauty through flowers, Freddie's Flowers continues to make a lasting impact in the UK floral industry, even if its seeds further afield have not yet bloomed.
Freddie
Company Specialist at Welcome to the Jungle
Insights
35% employee growth in 12 months
Company
Funding (2 rounds)
Jul 2021
$60m
LATE VC
Nov 2020
$4.9m
EARLY VC
Total funding: $64.9m
Company benefits
- Option to buy extra holiday days
- Discounted flowers for friends/family
- Hybrid working
- Learning anddevelopment support
- Cycle to work scheme
- Employee assistance programme
- Discounted Class Pass
- Discounted Class Pass
- Health and wellbeing sessions with The Mind Clinic
- Team socials and events
- An abundance of organic snacks
Company HQ
Nine Elms, London, UK
Leadership
Freddie Garland
(Founder)Previously Head Of Direct Sales at Abel and Cole for 3 years.
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