Product Manager, Peek Vision

• Can hold onto the big picture when thinking about and discussing the detail
• Can work within time and resource constraints to deliver the results that matter
• Incorporate conflicting and passionately held viewpoints in an empathetic and tactful manner
• Commitment to continuous improvement both professionally and throughout our processes and products
• User-centred approach - You understand users and can identify who they are and what their needs are, based on evidence

Desirable

• Peek is seeking to build a dynamic team of Product professionals to drive our product’s development. We are establishing our software as an indispensable component of global efforts to reverse the trend of increasing avoidable blindness that currently affects more than a billion people. The Product Team is critical to understanding our software users, defining product features and working with the wider Peek team to prioritise development and implement Peek’s product strategy
• As a part of the developing Product Team, you will be accountable for Peek’s product management processes. You will also be accountable for continuously improving our practices, based on the evidence derived as our products develop. You will be familiar with digital product management, working in Agile teams and user-centric, evidence-based approaches to digital product design. You will embrace relationship building internally and externally with key partners and staff
• The priority challenge in the first 12 months of the role will be facilitating at-scale implementation of our product as we seek to keep up with huge demand from eye health service providers primarily across Africa and Asia
• Peek’s staff are distributed internationally around the globe and our customers and software users operate and deliver programmes in multiple countries. Travel to programmes using Peek in different countries will be part of the role (in line with Peek’s Travel Safety Policy). Peek’s culture enables a self managed team structure
• User research - Eliciting feedback from internal and external stakeholders, designing user feedback surveys and interviewing current and prospective users
• User product request management - Anticipating, reviewing and raising requests based on feedback. Owning these requests through the full product development lifecycle
• Facilitating a cross-disciplinary approach to ideation, elaboration and validation of product requirements
• Communicating our product vision internally and externally
• Collaborating with the Head of Product and Services to ensure that monthly product development cycles inform and contribute to implementation of the product roadmap and wider company strategic objectives

• Closing Date: 2nd January 2022