Pre Sales Technical Consultant, Amadeus
Airlines
Travel is required
Travel analytics software
Job no longer available
Travel analytics software
1001+ employees
Job no longer available
Travel is required
1001+ employees
Company mission
To power better journeys through travel technology.
Role
Who you are
- Education: Bachelor degree, MBA and/or equivalent work experience
- Work experience: Minimum of 10 years of previous experience in either Sales Engineering, Technical Consulting, or IT Sales with preference of experience in the travel industry
- Understanding of Amadeus Altéa product suite preferred
- Commercial experience required
- Strong relationship building skills required
- Discovery & Solution scoping experience required
- Previous experience in airlines required. (Previous or current IT related role experience within an airline)
- Strong presentation, consultative selling and relationship building skills
- Fluent written and verbal communications in English (other languages such as Spanish, French and Portuguese are a plus)
- Ability to travel
What the job involves
- We are looking for talented Solution Consultants to join our growing Americas team
- In this role you bridge the gap between our customer needs and solution portfolio
- You will work closely with our airline customers across the Americas, working together with our partners, our regional sales, account teams, customer success managers, product management and R&D to deliver value generating solutions
- You will drive and articulate Amadeus solutions through structured engagements such as discovery and scoping exercises, leveraging on broad solution and industry expertise
- Conduct discovery workshops with customers or prospects
- Develop relationship across customer's organization necessary to understand business strategy, requirements, challenges, and decision processes to propose adapted IT solutions
- Develop existing relationships with both IT and business executives at the appropriate functional level
- Including VP/C-level to reinforce and sustain strategic partnership with customers
- Attend steering committee and regular meetings with customer
- Deliver product-related presentations including product demonstrations, supported by sales engineer, product management when needed
- Broadly understand the market segment in which customer operates
- Research potential customers’ business case, initiative and engagement
- Understand the Amadeus strategy and vision and apply it to solution management
- Analyze customer products and service requirements, propose improvements, and develop and monitor plans
- Assist the customer in formalizing any functional requirements, initiate the change proposal process and ensure the customer requirements are understood, obtain sizing in due time, and build commercial proposal
- Develop deep competitive insights
- Lead functional and technical scoping workshops in identifying and referencing all gaps and interfaces to be developed
- Interact between internal Amadeus stakeholders and customer senior management as required
- Proactively scope the technical solution, leveraging Amadeus' products, services and third-party partners required to address customer requirements
- Coordinate different functional streams on the customer side with sales engineers, Amadeus product management, product definition or R&D teams in order to ensure end-to-end solution consistency and viability
- Minimize functional and technical gaps throughout the sales engagement
- Recommend solutions that optimize value for both the customer and Amadeus
- Coordinate the approval process ensuring sign-off of customer and Amadeus internal stakeholder groups
- Produce and deliver solution-related presentations including product demonstrations, translating software features into benefits for solving customer business problems in order to maximize the customer's perception of solution value
- Present unique selling points and value proposition
- Collaborate with implementation and delivery teams to produce high level plans on migration and implementation activity
- Create and validate proof of concepts with customer and prospects
- Work alongside account manager, IT sales and customer to develop use case and value proposition
- RFP/RFI engagements and unsolicited proposals:
- Set up high-level project timelines for the RFP answer
- Identify & secure resource requirements from relevant groups (legal, product management, R&D and other stakeholders) and coordinate all components/inputs to the response
- Produce solution-related documentation for IT customer proposals
- Plan and manage all solution-oriented activities of IT bid projects including additional services
- Ensure effective handover of IT sales projects to project implementation teams
- Sales support during commercial and contractual discussions
- Ensure alignment between the proposed solution with the commercials
- Support sales in contract negotiations for solution-related issues and review solution-related contract schedules
- Present and align solution design addressing customer needs with key stakeholders which could include account management, sales engineers, customer success, delivery, implementation, product management and R&D
- Collaborate with account management team to ensure additional business development opportunities are documented and prioritized
- Alert account manager of potential risks to deal closure
Application process
- The application process takes no longer than 10 minutes! Create your candidate profile, upload your CV, and apply
Our take
Legacy Spanish travel and tourism IT provider Amadeus has been working in the industry since 1987 when it was originally founded as a European global distribution system (GDS) for airlines. Now its software connects travellers to journeys via agents, search engines, tour operators, accommodation, and transport.
Having diversified in the mid-noughties to match the evolution in digital technology, Amadeus now powers business analytics and software solutions for 16 sides of the travel industry and with 6 business tools. It doesn’t spread itself thin either, with more than 15,000 employees across the world and growth still in motion.
Amadeus continues to solidify its position as a leader in the travel and hospitality tech sectors, evidenced by its strong financial performance in the second quarter of 2024. The company's significant revenue growth, strategic acquisitions, and partnerships underscore its commitment to innovation and expansion and it doesn't plan to slow down anytime soon.
Freddie
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Company HQ
San Pascual, Madrid, Spain
Leadership
Luis Maroto
(CEO & President)Previously Deputy CEO and CFO at Amadeus before becoming the President and CEO in 2011. They also worked as a Corporate Support Functions Director at Grupo Bertelsmann.
Salary benchmarks
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