Senior Account Manager, Ascend Analytics
$110-140k
+ A generous quarterly bonus based on performance
Office located in Boulder, CO
Analytics platform for energy efficiency
Open for applications
Analytics platform for energy efficiency
101-200 employees
Open for applications
$110-140k
+ A generous quarterly bonus based on performance
Office located in Boulder, CO
101-200 employees
Company mission
To empower the energy industry with cutting-edge data analytics and decision-making tools that drive sustainable and efficient energy solutions.
Role
Who you are
- This is a role for someone who thrives on both relationship building and business growth, who is energized by solving client challenges, and who excels in a fast-paced SaaS environment
- Relationship-Driven: You build instant rapport and foster long-term trust with diverse stakeholders, from analysts to C-suite executives
- Business-Savvy: You bring strong commercial acumen, understand SaaS best practices, and know how to navigate complex organizations
- Adaptable & Curious: You’re quick to learn, eager to solve problems, and creative in your approach to client engagement
- Results-Oriented: You consistently deliver on goals and set a high bar for work ethic, initiative, and follow-through
- Exceptional Communicator: You can distill complex topics into clear, compelling messages for any audience
- Experienced Account Manager: 5+ years of enterprise account management experience, building relationships with clients' senior management, leading Quarterly Business Reviews, and serving as a trusted advisor
What the job involves
- The Senior Account Manager is a trusted partner to our clients, building deep, strategic relationships that drive retention, adoption, and growth
- You will be the primary point of contact for a diverse portfolio of customers—managing inbound needs, leading proactive engagement, and ensuring successful renewals
- In this role, you will work closely with Account Executives to uncover new opportunities and expand Ascend’s footprint within client organizations
- You’ll also be a bridge between clients and internal teams—bringing valuable insights from the field to inform our product, marketing, and sales strategies
- Drive Retention & Growth
- Maintain high retention rates across your portfolio
- Identify and close expansion opportunities within existing accounts, exceeding revenue targets
- Proactively spot and mitigate churn risks
- Deeply Understand Your Clients
- Learn the business, roles, metrics, and pain points within each account
- Build relationships with both end users and decision makers to ensure Ascend is seen as a trusted partner
- Lead regular business reviews and client touchpoints
- Be a Strategic Partner
- Collaborate with Account Executives to craft targeted messaging and account strategies
- Deliver relevant insights, resources, and updates that drive engagement and adoption
- Serve as both the client’s advocate inside Ascend and Ascend’s advocate with the client
- Bring Insights Back to Ascend
- Capture client success stories, product feedback, and market trends
- Share findings internally to inform product roadmaps, marketing campaigns, and sales enablement
Our take
Whilst many analytics companies in its industry made the switch to energy and renewable analytics in the last decade, Ascend Analytics has been at it for 20+ years, giving them the edge over the competition. The software and consulting company has been providing solutions for the power transition to renewables since 2002, and is a seasoned partner to more than 100 energy companies in North America and Europe.
The background of Ascend Analytics’ founders is complementary to its mission as well, proving its dedication to the union of technology and sustainability. With academic research, software development, and even wildfire rescue training under their combined belts, the founding trio is a solid foundation for a company with lofty targets.
Ascend Analytics was bootstrapped from birth until growth equity capital was raised in 2024 to accelerate product innovation. With this new capital, the company can continue to be an important player in the move to Net Zero for years to come—as long as its clients continue to make the necessary commitments.
Freddie
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Company benefits
- Medical, Dental & Vision Insurance
- HSA and FSA for Dependent Care
- Life and AD&D
- Long-Term Disability
- 401(k) Match
- Paid Holidays & Unlimited PTO
- Child Care & Parental Leave Benefits
- Commuter Benefits
- Some Meals & Snacks Provided
- Gym Stipend
- Casual Dress
Company HQ
Downtown, Boulder, CO
Leadership
Gary Dorris
(CEO, President & Co-Founder)Previously CEO and Chief Model Architect at e-Acumen, Principal at Stratus Consulting, Manager at Hagler Bailly, Supervisor of Operations at Unitil.
Sean Burrows
(CTO)Previously Research Assistant at University of Wisconsin-Madison, Wilderness Trail Crew for US Forest Service.
Vena Kostroun
(Senior VP of Development)Previously Analyst and Developer at e-Acumen.
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