Principal Product & Visual Designer, Jump

• 6+ years of experience building and shipping multiple features that are broad/ambiguous in scope and encompass an end-to-end experience across a variety of platforms
• 6+ years of strategic product thinking with experience in developing product goals, identifying opportunities, and making decisions with or without direction and insights
• 6+ years of visual design experience with proficiency in typography, desktop/mobile UI, color, layout, iconography and aesthetic sense and how these elements impact product function
• Excellent communication and storytelling skills; you have the ability to help your team and stakeholders understand the “why” behind your design rationale
• A strong desire to learn. You are curious and willing to dive deep to become a subject matter expert in our domain
• Tenacity. You enjoy working on challenges that others can’t or don’t want to tackle and you aren’t afraid of failing fast in order to find better solutions
• Passion. You love using your technical skills to build products that solve real problems. You hold yourself to a high standard and help to elevate others as well
• Empathy. You thrive in an environment where everyone can truly be themselves. You understand that our differing life experiences influence who we are and how we show up, and these diverse perspectives enrich both our team and our product
• Customer-centric mindset. You can understand the problem to be solved and who we are solving it for

Desirable

• As our Principal Product Designer, you’ll contribute to the product design of our B2C offerings. You’ll work alongside a team of experienced product designers, product managers, and engineers to explore, build, and launch your ideas
• Our Product and Design team have a strong voice in product strategy and defining the future of live event experiences. You’ll play a pivotal role in the design of our product. We want you to experiment, move fast, fail quickly, and apply new learnings as you try new ideas
• Take broad, conceptual ideas and turn them into something useful and valuable for B2C users that drives our projects and strategy forward as quickly as possible
• Develop wireframes, user journeys, site maps, diagrams and other information architecture
• Lead user and industry research to empower the team with rich, actionable user insights to inform product and design decisions, and validates their work
• Contribute to strategic decisions around the future direction of our products in collaboration with your product and engineering partners
• Design end-to-end flows and experiences that are simple and elegant for our supported platforms
• Create prototypes that best simulate the intended user experience, even learning new tools and frameworks (Figma, After Effects, Framer, Origami, etc)
• Contribute to an early design system to enable scalability and consistency for future designers and engineers
• Encourage a diversity of perspectives inspiring an inclusive product experience