Client Solutions Engineer, Stuart

• Enjoy a client-facing role and working with integrations
• Technical Account & Project Management – Ability to lead API integration projects, manage multiple stakeholders, and ensure smooth implementation from pre-sales to post-launch
• Requirements Gathering & Solution Design – Ability to understand client needs, translate business requirements into technical solutions, and guide through best practices
• Technical Expertise – Solid understanding of REST APIs and integration workflows. Experience with Postman-OpenAPI, SQL, and/or basic scripting is a plus
• Technical Writing & Documentation – Comfortable maintaining resources including API documentation and internal knowledge bases to ensure a seamless experience for self-integrated partners
• Good Communication & Problem-Solving Skills – Able to explain complex technical concepts in English to diverse audiences, root cause issues, and proactively identify areas for optimization

• The Client Solutions Engineering (CSE) team plays a vital role in Stuart’s Tech organization, ensuring our partners seamlessly integrate with our platform through our API
• Sitting at the intersection of technology, business, and product, we help build and optimize integrations for a smooth, reliable, and scalable experience
• From pre-sales consultations to onboarding, go-live support, and continuous improvements, CSEs provide expert guidance, ensuring integrators make the most of Stuart’s capabilities
• Whether through technical documentation, best-practice guides, troubleshooting, or feature adoption strategies, our success is measured by our partners satisfaction and integration quality
• As a CSE, you’ll have a central role collaborating with sales, account management, product, and other engineering teams, acting as the technical bridge between Stuart and our partners
• You’ll work hands-on with our API, ensuring integrations are efficient, resilient, and aligned with business needs
• As a Client Solutions Engineer (CSE) at Stuart, you’ll help our partners build, improve, and scale their API integrations with our platform, ensuring a seamless experience from pre-sales to go-live and beyond
• Leading API Integrations – Guide partners through the integration development ensuring robust, and properly tested implementations
• Providing Pre-Sales Technical Support – Help prospects understand our API capabilities, features value and integration requirements and effort
• Driving Feature Adoption – Work with partners to enhance existing integrations, implementing new features to improve client experience
• Troubleshooting – Debug requests, solve integration issues, and work with engineering when needed
• Owning Documentation & Best Practices – Maintain our public resources to ensure smooth independent integrations
• Collaborating Cross-Functionally – Manage stakeholders across sales, account management, product, and engineering while working with our partners and supporting key initiatives within the organization
• You'll be the technical backbone of partners integrations, helping businesses leverage Stuart’s technology. If you love problem-solving, working with APIs, and making an impact, this role is for you!

• Work-life balance - hybrid working model and flexible hours 🏡
• 2 volunteer days per year to have a positive impact on our communities and the environment
• Work-from-Abroad policy (enjoy 30 days per year working from anywhere!) 🏞
• Work in an international, dynamic and passionate environment with a company culture focused on learning and development 🎉
• Ticket Restaurant 🥗
• Private healthcare 🧑‍⚕️

Total funding: $26m

Founded in 2015, Stuart Delivery is one of many companies operating in Europe’s competitive rapid delivery and logistics market. However, where startups such as Getir aim to deliver groceries within 15 minutes, Stuart connects businesses with its fleet of independent couriers to deliver a range of cargo.