Manager of Resident Architecture, HashiCorp
Cloud-computing infrastructure provider
Be an early applicant
Cloud-computing infrastructure provider
1001+ employees
Be an early applicant
1001+ employees
Company mission
To help organizations to operate infrastructure in the cloud because it believes that infrastructure enables innovation.
Role
Who you are
- 9+ years of experience designing and implementing technical systems and services
- Experience leading technical teams in the delivery of large projects or initiatives
- Thorough understanding of DevOps processes and automation toolchains
- Intermediate expertise in cloud and on-premise infrastructure management, application deployment, and practical security methodology.
- Working proficiency with one or more tools in the HashiCorp product suite
- Familiarity with security and compliance requirements for shared services
- The ability to work well independently and in group environments
- A proven track record of assisting with or driving cloud transformation at one or more organizations
- Passion for thought leadership in areas including the cloud operating model, organizational transformation, cloud operations, or Site Reliability Engineering (SRE)
- Experience managing cloud maturity and capability assessments, leading the design and implementation of cloud governance and operational processes, and developing cloud transformation roadmaps
- Familiarity with cloud service providers and their core offerings, common technical platforms, and shared service management at scale
- The ability to speak to all levels of an organization, whether at a deep technical level or at the executive level
- The ability to explain complex technical topics in simple terms
- Strong technical writing capabilities
- Experience and high level of comfort with public speaking in technical forums
- Proven experience in a technical leadership role (e.g., CTO, Solutions Architect, or Developer Advocate) with hands-on knowledge of software development and system architecture
- Extensive understanding of the cloud practitioner and developer ecosystems
What the job involves
- As a Manager of the Resident Technology Strategist (RTS) team at HashiCorp, you will be responsible for managing a small team of Resident Technology Leads and Engineers engaged across eight customers
- This includes oversight of customer engagement delivery, semi-annual employee reviews, managing employee career growth, and providing escalation assistance to the customer engagements being managed by your team
- The RTS team has proven instrumental in accelerating time-to-value for HashiCorp customers, guiding organizations through multidimensional challenges, and enabling innovation with scalable, cutting-edge solutions
- Act as a delivery manager across up to eight customer engagements
- Coordinate various HashiCorp professional services resources to assist with specific customer needs as part of their technical transformation
- Act as an escalation point for the customer engagements being managed by your team members
- Assist in developing and driving the direction of the RTS program
- Educate various tiers of management on best practices regarding system administration, service management, automation, and observability
- Assist customers in aligning people, processes, and workflows with the Cloud Operating Model
- Assist Enterprise executives in understanding the business value achieved in building the correct cloud consumption model
- Articulate the technical functionality of HashiCorp products to multiple audiences ranging from practitioner to executive
- Track data regarding the impact of services on customer success
- Be subject to additional background checks and screening performed by the customer
- Hold regular syncs with the employees on your team to ensure their needs are met from both a personal and professional perspective
- Assist in career growth management for the people on your team
Our take
HashiCorp's software streamlines cloud operations for companies' teams, offering open-source solutions to facilitate cloud migration and utilization. Additionally, the company provides commercial versions of its tools, catering to businesses that prefer managed services.
With a pay-per-hour pricing model and adaptable products, HashiCorp enables companies to construct infrastructure spanning legacy systems, private clouds, and multiple cloud providers. its flagship product, Terraform, allows developers to create consistent rules, enhancing operational efficiency and reducing costs.
In a landscape increasingly reliant on AI and automation, HashiCorp simplifies the intricate architecture of data center management, ensuring a rising demand for its services. The company remains committed to enhancing its platform with new features and improving operational efficiency to fuel continued growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Mar 2020
$175m
SERIES E
Nov 2018
$100m
SERIES D
Total funding: $349m
Company benefits
- Medical, dental & vision
- Life & disability insurance
- Flexible spending account (FSA)
- Vacation and Other Leaves
- 401(k)
- Family Expansion Benefit
- Maternity and Parental Leave
- Expanded Mental Health Support
Company HQ
The East Cut, San Francisco, CA
Leadership
Mitchell Hashimoto
(Co-Founder)Has worked as CEO and CTO of the company. Was previously Operations Engineer at Kiip, and a Developer at CitrusByte.
Armon Dadgar
(Co-Founder & CTO)Former Software Engineer at Kiip. Worked as a Software Development Intern at Amazon.
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