Medical Operations Administrator, LIVI

Salary not provided

Entry and Junior level

London

GP appointments by video

Job no longer available

GP appointments by video

101-200 employees

HealthcareB2BPersonal healthMarketplaceMental healthSaaSWellbeing

Job no longer available

Salary not provided

Entry and Junior level

London

101-200 employees

HealthcareB2BPersonal healthMarketplaceMental healthSaaSWellbeing

Company mission

LIVI's mission is to make healthcare more equal and accessible for everyone, while continuously improving the experience for patients.

Job

Company

Role

Who you are

Previous administrative experience is desirable
Ability to build strong relationships with customers and stakeholders
Excellent communication skills: proficient in English, both spoken and written
Highly organised with strong attention to detail
Able to use multiple systems and multitask in a fast-paced environment
Strong initiative and problem-solving capability
Strong communicator with excellent written and verbal communication skills
An interest in the healthcare sector is essential
Independent, well organised and with a "can-do" attitude
Can commit to weekends and afternoons/evenings

What the job involves

Efficiently and accurately process all referrals and prescriptions for our patients in a timely fashion and in line with KPIs/SLAs
Send out discharge summaries to the patients and their practices
Support our clinicians with any ad hoc requests when required
Provide feedback to help to improve pathways/processes in the future
Communicate with and support our GP's on a day to day basis
Effectively manage our digital queue
Utilise excellent attention to detail to efficiently book in patients into our medical record system
Ad hoc duties when required
Send discharge summaries to patient practices
Liaise with external stakeholders to resolve issues
Building relationships with clinicians on the service by providing administrative support to them

Salary benchmarks

Our take

Livi (known as Kry outside of the UK) is already operating in Sweden, Norway, Germany, the UK and France, the company now has ambitions to move into new markets across the continent.

Their significant funding has enabled the rapid development and expansion of their product offering, as well as the creation of physical entities that complement their telemedicine platform.

Thanks to its flexible business model, Livi has been able to cater for different healthcare systems and saw its service grow by 740% cross its first 3 European markets last year.

Livi faces competition from other well-funded rivals like Babylon, but with a predicted increase of the telemedicine market from £32bn in 2018 to £150bn by 2026, this is just the beginning of online healthcare, and there is plenty of room for multiple companies.

Steph

Company Specialist at Welcome to the Jungle

Insights

57% female employees

-32% employee growth in 12 months

Glassdoor (2.3)

Trustpilot (4.1)

Company

Company benefits

Wellness contribution
Work from home opportunities

Leadership

Johannes Schildt

(CEO)

Obtained a MA in Business & Economics from Stockholm University. Founded 4 companies between 2010 and 2015.

Fredrik Jung Abbou

(Special Projects)

Serial founder, having founded 8 other companies, including Leasify (a marketplace for leasing hardware) and Fakturino (a marketplace for financing receivables).

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