Lead Product Designer, Cleo
A competitive compensation package (base + equity) with bi-annual reviews, aligned to our quarterly OKR planning cycles.
AI personal finance assistant
Posted today
AI personal finance assistant
201-500 employees
Posted today
A competitive compensation package (base + equity) with bi-annual reviews, aligned to our quarterly OKR planning cycles.
201-500 employees
Company mission
Our mission is to change the world’s relationship with money.
Role
Who you are
- You should ideally have several years of relevant experience and passion for growth focused work at a senior level
- Experience in consumer-facing fintech or personal finance products
- You can share mobile app focused design work that shows a proven track record of high quality execution in high-growth, fast-paced and product-led businesses
- You are a strongly outcome-focused designer motivated by balancing business goals and user experience via small, quick, incremental experiment led impact
- You thrive on getting deep into the data and the details to optimise existing features and journeys
- You are a proactive problem solver who can effectively bring structure to large or ambiguous problems to generate buy-in from stakeholders
- You are a strong cross-functional collaborator who can partner successfully with tech and marketing stakeholders to deliver bottom line impact on growth
What the job involves
- We are hiring for multiple design roles across a few of our squads and pillars including New Ventures and Growth to name a few. You’ll bring fresh thinking, a strong product sense, and a passion for human-centered design to uncover unmet needs and transform early-stage concepts into compelling, testable experiences.
- You'll thrive in ambiguity, using your creativity and strategic mindset to design what doesn’t yet exist
- Identifying new product opportunities by deeply understanding user problems, industry trends, and Cleo’s unique strengths
- Leading early-stage ideation, sketch bold product directions, and prototype innovative concepts
- Designing and run lean research and testing processes to quickly validate or de-risk assumptions
- Bringing your squad together to form and communicate a vision
- Executing designs in polished UI in close collaboration with developers
- Collaborating with cross functional stakeholders to shape product direction
- Craft compelling visual and verbal narratives to communicate the value and potential of new product ideas
- Building strategic business cases using customer insight, data, and market understanding to advocate for promising concepts
Our take
People are increasingly not satisfied with the products being offered by traditional banks, which have proven slow to react to the needs of younger consumers who expect more from their everyday experiences.
Cleo was one of the first companies to make great use of chatbots that sit within Facebook's messenger app. This chatbot-first approach and Gen Z user base have given it strong virality. It now has millions of registered users, 99% of which are based in the US, leading to a decision to take a year break from the UK market to focus on its US Gen Z customers. And after a successful year in the US its now eyeing up a return to the UK.
Its Series C funding will help the company to double down in the US, where it will make a significant increase in employee headcount, and enable Cleo to maintain and expand its service during an economic downturn.
Financial advice delivered via bots is a crowded space, so Cleo benefits from having a strong brand presence. It has gone for very bold, fun, Gen Z-focused messaging which helps it to stand out from competitors such as Emma, Plum, and Chip.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jun 2022
$80m
SERIES C
Dec 2020
$44m
SERIES B
Total funding: $137.5m
Company benefits
- Learning and development
- Mental health support
- Agile working
Company values
- Make it Happen
- No bullsh*t
- Learn at Speed
- Bring Good Vibes
Company HQ
London, UK
Leadership
Barnaby Hussey-Yeo
(Founder & CEO)Previously a Data Scientist at Wonga, one of the companies that pioneered the smart use of data for loan decisions. Joined Entrepreneur First where Cleo was formed.
Diversity, Equity & Inclusion at Cleo
Annie Jackson (Head of Talent )
- We’ve set up an internal committee of truly passionate people that are dedicated to ensuring Diversity and Inclusion is embedded in how we all operate as a team. We agree on meaningful actions, and get on with implementing them. We have three main focuses right now, which are:
- 1) Improving SocioEconomic diversity across the company
- 2) Increasing the number of women in Leadership roles
- 3) More community outreach
- Check out our 2022 Diversity and Inclusion report, here: https://web.meetcleo.com/blog/cleo-diversity-equity-and-inclusion-report-2022
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