Back-End Engineer, ActiveCampaign
Automations
Customer experience automation
Job no longer available
Customer experience automation
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To help businesses and organizations to automate their entire customer experiences.
Role
Who you are
- 3+ years of experience with object-oriented languages such as Java and Python; and/or PHP and Javascript using Node.js (Have C++ or C# experience? Don’t hesitate to apply)
- Proven experience with relational SQL databases such as MySQL
- Proven experience with NoSQL databases such as DynamoDB
- Proven experience with queuing and stream processing using technologies such as SQS and Kafka
- Proven experience with distributed caching systems and technologies such as Memcached and Redis
- Proven experience with centralized logging and tooling such as Elasticsearch, Logstash, and Kibana
- Proven experience with system observability using metrics, logs, traces, and application performance monitoring using tooling such as DataDog and NewRelic
- Proven experience with distributed system designs and microservice-based architectures
- Proven experience with RESTful API design patterns and implementations
- Quality engineering and testing mindset
- Agile mindset for collaboration, improvement, ownership, delivering value, the ability to adapt to change and iterate everything
- Ability to translate complex technical concepts into high-level designs and act as a subject matter expert in software design, architecture, implementation
- Strong understanding of AWS or other cloud technologies
- Comfortable with using CI/CD tools with an emphasis on building quality code
What the job involves
- Work on a cross-functional team to build and improve ActiveCampaign’s automation platform
- Collaborate with the teams to design and build new features and innovation
- Work with cloud-native stack, building on AWS, and using technologies like Kubernetes (K8s), Streaming, and Serverless compute
- Develop software system designs which support product requirements with performance, scale, security, and maintainability
- Identify opportunities to improve ActiveCampaign’s platform reliability and performance
- Come up with technical proposals and implementation plans
- Collaborate with various cross functional teams like Product, Security, DevOps, DataOps and SRE
- Produce quality, tested code, and advocate for coding standards and best practices
- Fix bugs, identify and resolve root causes
- Participate in planning and stand-up meetings
- Contribute to code and design reviews
- Monitor alerts and escalations and ensure compliance to customer requirements by helping with operational support, including but not limited to off business hours
Our take
Marketing and CRM tools are essential to scale a business in the current landscape. Existing tools for optimising engagement, scalability and data analytics have surged in popularity, but many solutions remain unaffordable for small businesses.
ActiveCampaign provides an integrated platform for email marketing, marketing automation and CRM, with the focus on providing businesses with the ability to optimise customer experiences. The platform leverages machine learning and automation to increase the rate at which its clients can scale their engagement levels, regardless of whether the user is running a small or large business.
Despite high-profile competitors, the company has found a gap in the market by providing an integrated and unified solution combining hundreds of tools. The platform is available as an entire package for enterprises, but smaller companies can opt for cheaper and streamlined tool kits. In 2022, ActiveCampaign announced the implementation of over 400 customer ideas into its product. It has also partnered with ActiveEngine, the first ActiveCampaign-only agency, to enable businesses to make better discovery calls and close more deals. With the 2024 opening of a hub in Krakow, it is further expanding its European footprint.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-18% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2021
$240m
SERIES C
Jan 2020
$100m
SERIES B
Total funding: $360m
Company benefits
- Mac computer, modern apps, and access to a $250 quarterly WFH stipend, as well as regional Hubs that serve as a central meeting space.
- Open PTO, the ability to work remotely, a sabbatical program, and flexibility in your work schedule.
- Access to the Calm meditation app, the Modern Health coaching app, and telemedicine support for mental health.
- Equity for all employees to help create alignment and an ownership mindset across all team members as we grow.
- Access to 1:1 sessions with career coaches, and Udemy subscriptions.
- Generous 401K matching that have no wait or vesting requirements.
- Dedicated Employee Resource Groups for moms, dads, and parents, manager training to better support working parents, and flexible working schedules to make parenting during remote work a bit less stressful.
- Dedicated career development conversations and regular salary reviews.
- Full medical, dental, and vision, and pay 100% of your premiums for the HSA plan.
- Stay connected with teams around the globe through digital outings & trainings, an automated coffee roulette program, and biannual team kickoffs.
- Donation matching and 3 days of Volunteer Time Off for all employees every year. We also make it easy to participate in local elections by giving employees the day off.
Company HQ
Chicago Loop, Chicago, IL
Leadership
Jason VandeBoom
(Founder & CEO)Jason founded ActiveCampaign in January 2003 as CEO. They have worked there ever since, alongside being a Future Founders Board Member since February 2020.
Salary benchmarks
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