US Sales Manager, Feefo

Salary not provided

Mid and Senior level

Boston

Helping brands connect directly with customers

Job no longer available

Helping brands connect directly with customers

101-200 employees

B2BMarket researchSaaS

Job no longer available

Salary not provided

Mid and Senior level

Boston

101-200 employees

B2BMarket researchSaaS

Company mission

To take the guesswork out of growing a business and building the best customer experience.

Job

Company

Role

Who you are

Strong B2B or B2B2C experience
Proven ability to manage teams, creating loyalty, trust and ROI for the business
Experience in recruiting and developing talent
You’ll be a charismatic champion, meeting customers in-person and remotely
Someone to represent Feefo at industry events, seminars and exhibition using these to network and source leads
A strategic thinker to see bigger picture and setting aims and objectives in order to develop and improve the business
Knowledge of or an interest in social media, digital marketing or e-commerce is very desirable but not essential

What the job involves

The US Sales Managers primary objective is to drive sustainable new business acquisition in line with department targets, whilst coaching their team to do the same
Managing the sales cycle of inbound leads, as well as identifying and prospecting your own target accounts to complete the sales cycle, manage pipeline and accurately forecast closures
Provide leadership and expertise regarding processes, systems and approaches, helping to guide the team with clear prioritisation
Lead, manage, recruit, inspire and engage a high-performing team, fostering a dynamic of collaboration, growth, and professional development
Build a culture to be proud of, make sure people know about it – to attract new talent and influence ways of doing things for the better
Work collaboratively with other areas of the business, including Product, Tech, Data, Sales, Marketing and Customer Success to ensure alignment with external communication, in terms of target markets, go-to-market strategy, product positioning, and key benefits
Owning your sales pipeline of SME and Enterprise businesses
Deliver on revenue targets & objectives in line with individual and team and company targets
Managing sales leads through the full sales cycle from initial contact, qualifying, through to close
Prepare proposals, based on the customer needs advising on solutions based on requirements
Partnering closely with Customer Success, Solutions Consultants, Marketing and Product Management teams to maintain a high-level of understanding regarding our customer landscape, the needs of our target market and the distinct value delivered by our product offerings
Ensure product knowledge is up to date in order to provide subject matter expertise
Be a visible member of the Sales Management Team

Our take

Feefo is a verified customer reviews platform that enables brands to improve consumer experiences, build loyalty, and drive growth by unlocking reliable insight obtained from real customer feedback.

Great reviews have become one of the most critical parts of any marketing campaign. Indeed, Feefo has found that in research among 2,000 consumers, 96% read or use reviews. It's never been more important for companies to understand how their customers are feeling, and that's where Feefo comes in. Their artificial intelligence tools enable businesses to comb through feedback rapidly, spotting trends and truly getting to know their customers (without ever being intrusive).

In August 2021, Feefo acquired London-based consumer reviews and feedback business Reevoo, as part of its expansion strategy. The two companies combined currently support 4,000 brands globally including Kia, Currys PC World, Expedia. Future product innovation for the enlarged business will likely continue to focus on strengthening its offering to provide even more valuable data driven insight to clients.