Contracts Operations Specialist, Veeva

• Bachelor’s degree or equivalent relevant work experience
• 4+ years of experience supporting contract development and/or contract operations in a fast-paced, B2B environment
• Excellent communicator with the ability to translate complicated ideas into digestible language
• Strong attention to detail and accuracy; expert formatting, editing, and proofreading skills
• Exceptional organizational, project, and time management skills
• Able to coordinate various levels of SMEs effectively to deliver complicated responses on-time
• Able to effectively prioritize activities, and work successfully under time-sensitive deadlines
• Strong proficiency in Microsoft Suite (Word, Excel, PowerPoint), including the use of Styles in Word
• Ability and willingness to work across North American time zones, as needed
• Ability to work irregular and/or extended hours, as needed

Desirable

• As a Contracts Operations Specialist on our Services Engagement team, you will support Veeva’s Services organization in the contracting process, by preparing well-written, accurate and cohesive contracts in response to the client’s consulting service needs
• You will also support the contract renewal process, and manage operational processes from contract initiation through execution and staffing
• The Services Engagement team supports a global organization focused on North American clients; the candidate’s ability and willingness to work across North American time zones, as needed, is paramount to customer success
• Create executable contracts for Professional and Managed Services (implementation and post-implementation) that address customer needs and ensure alignment with Veeva policies and processes
• Manage contract-related processes– from initial request to final execution– to ensure timely and compliant contracts
• Coordinate the contributions of contributing team members (i.e., Professional Services, Managed Services, Sales, and other SMEs, as needed) to develop high-quality, compliant contracts
• Create the customer contract and manage workflow through the contracting process (i.e., draft, review, approval, execution, staffing)
• Format, proofread, and edit for accuracy, clarity, readability, and compliance with Veeva policies
• Maintain Veeva’s contract templates and processes for the timely and effective completion of Statements of Work, Change Orders, and related contracts
• Proactively manage a workload that includes responsibility for multiple contracts and other tasks, as required, in a dynamic, deadline-driven environment
• Ensure all contract timelines are met