Senior Product Manager, Away

$155-165k

This role is eligible to participate in Away’s Annual Company Performance Incentive Bonus Plan, the terms of which are determined at the discretion of the company. + Equity grant

Google Analytics

Amplitude

JIRA

Shopify

Senior and Expert level

New York

4 days a week in office (Soho, NY)

Luggage for the modern traveller

Be an early applicant

Luggage for the modern traveller

501-1000 employees

B2CRetailTravelLifestyleFashioneCommerce

Be an early applicant

$155-165k

This role is eligible to participate in Away’s Annual Company Performance Incentive Bonus Plan, the terms of which are determined at the discretion of the company. + Equity grant

Google Analytics

Amplitude

JIRA

Shopify

Senior and Expert level

New York

4 days a week in office (Soho, NY)

501-1000 employees

B2CRetailTravelLifestyleFashioneCommerce

Company mission

To transform travel to inspire people to get Away more and see more of the world.

Job

Company

Role

Who you are

You have a minimum of 5 years of experience in product management, with a clear focus on customer-facing eCommerce or direct-to-consumer (DTC) digital products
You have experience working in and building for the Shopify ecosystem
You possess a compelling track record of managing the entire product lifecycle—from discovery and ideation through to launch and iteration
You have expertise in A/B testing, user research, and data analysis, with hands-on experience using tools like Intelligems, Amplitude, Google Analytics, etc
You have a strong understanding of Agile/Scrum methodologies and experience leading sprint ceremonies and managing a backlog with tools like JIRA
You’re an exceptional communicator and collaborator who can effectively work with different departments, managers, and key stakeholders throughout the company
You’re creative and innovative; you love to build great new things that are fresh and unique while staying on brand
You’re agile, and motivated by a fast-paced and ever changing environment
You’re passionate about transforming travel for all (but that’s a given!)
Excited to join the team, but not sure you meet all of the qualifications? Please apply, we’d still love to hear from you

What the job involves

We are hiring a Senior eCommerce Product Manager to join our Digital team and own the product vision for key areas of our digital customer experience. This position will report to the VP, Digital and will be responsible for defining the product roadmap, leading a cross-functional team, and launching features that drive both amazing customer experiences and positive business results
You’ll define and communicate the product vision, strategy, and roadmap for core components of the Away eCommerce experience
You’ll lead a dedicated, cross-functional team of engineers, designers, and analysts to execute on your roadmap, fostering a collaborative and data-driven culture
You’ll translate customer needs and business objectives into clear product requirements, user stories, and acceptance criteria
You’ll champion a culture of continuous learning and optimization by developing and executing a robust A/B testing and user research plan
You’ll advocate for the customer experience by leveraging quantitative and qualitative data to identify new opportunities and inform your backlog prioritization
You’ll define, monitor, and analyze key performance indicators (KPIs) for your product areas, and regularly communicate progress and insights to stakeholders and leadership
You’ll act as the subject matter expert for your product domain, managing stakeholder expectations and ensuring alignment on goals and priorities across the organization
Our working hours are 9am-6pm et, but we embrace a common-sense approach to flexibility in the workplace. It’s about being present, engaged, and balancing work with real-life needs

Our take

Away took on a market that was being ignored by everyone else - luggage - and it's had great success bringing innovation to a product that has been unchanged for decades. With simple touches like adding a mobile charging pack inside the suitcase, it has given luggage a big overhaul, and has survived through both a global pandemic and controversial former CEO.

The company, now headed by co-founder Jen Rubio, spent some time revamping its core business and working on its workplace culture, and has successfully grown its internal infrastructure and retail presence in the last couple of years. In 2022 it partnered with United - its first partnership with a major airline - to provide customers with onboard amenity kits, which represents another step in the company's impressive return to form.

Steph

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

Top investors

65% female employees

11% employee growth in 12 months

Glassdoor (3.5)

Trustpilot (1.7)

Company

Funding (last 2 of 6 rounds)

Jun 2020

$35m

LATE VC

May 2019

$100m

SERIES D

Total funding: $216m

Company benefits

Stock options
Paid Time Off
Health coverage
401(k)
Family leave
We provide the conditions for you to achieve remarkable things

Company HQ

SoHo, New York, NY

Leadership

Jen Rubio

(CEO)

Trustee of the Whitney Museum of American Art. Previously Head of Social Media at Warby Parker, and Global Head of Innovation for AllSaints.

Salary benchmarks

We don't have enough data yet to provide salary benchmarks for this role.

Submit your salary to help other candidates with crowdsourced salary estimates.

Share this job

View 3 more jobs at Away