Experience / Product Designer, frog

• 2+ years of professional experience in experience design (although you might have had a different job title, like “UX designer” or “product designer”)
• Highly developed design skills, demonstrated in your portfolio of recent work
• Confident presentation and storytelling abilities
• Experience collaborating in multifunctional teams
• Proficiency with contemporary design and prototyping tools and methods
• Affinity with frog’s values, and a passion for creating products that meet peoples functional and emotional needs
• Business level ability in English

Desirable

• Lead cross-disciplinary analysis of existing solutions and opportunity spaces and drive user understanding among different parties through workshop activities
• Define digital product and convergent experience concepts in collaboration with the strategy and technology teams
• Execute the detailed design of defined experiences working across the service components, interaction logins and visual language expression
• Enable a successful handover of final outcomes to the client through training and documentation
• Advocate for and pursue cross-disciplinary and convergent opportunity areas for design innovation
• Understand goals, business requirements and constraints, market opportunities and user needs to help define opportunity areas and experience requirements
• Plan, conduct, and synthesise research, testing and piloting activities with service users, providers, and SMEs
• Map existing and to-be experiences, across both front and back office and actors involved, through journey maps, blueprints, and ecosystem maps
• Create digital product and convergent experience concepts together with the team that push the bar for quality in a given field/industry
• Support the definition of new product/service value proposition and implementation roadmaps
• Create narratives that help tell the story of the work in an impactful way
• Design wireframes, screens, and prototypes to illustrate product behaviour along defined used cases
• Document product/service requirements and guidelines for following stages of implementation