Customer Success Manager, Dailymotion
Dailymotion Advertising
Video streaming service
Job no longer available
Video streaming service
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To build the next generation of media platforms designed to inspire millions of people to grow and share a diverse and inclusive vision of the world.
Role
Who you are
- A first experience in digital advertising and client facing roles is a plus
- Excellent organizational, interpersonal and communication (written and verbal) skills
- Solid computer skills including advanced knowledge of MS suite
- Strong attention to detail and organizational skills; ability to contribute to process improvement, inventing and simplifying within existing processes
- Ability to handle multiple priorities
- Strong analytical skills
- Problem identifier and problem solver
- Ability to function equally well independently and as part of a team
What the job involves
- Serve as advertiser and agency point-of-contact for all campaign-related inquiries from start to finish of campaign lifecycle
- Your main KPIs are client’s conversion and retention
- Your scope will include, but is not limited to, the following:
- Respond to RFPs and client inquiries working closely with Sales directors, AdOps and Marketing teams
- Identify opportunities for key accounts and build strong advertising recommendations to meet client needs and objectives
- Expand and develop client relationship (client retention, growth, renewal, and client satisfaction)
- Conduct in-depth analysis of campaign performance and develop actionable insights/recommendations for future campaigns in form of post-campaign reports
- Collaborate with AdOps team to secure campaign delivery
- Collaborate with Sales Marketing team to build strong and effective media and insights solutions
Application process
- Start Date: November 2023
Our take
It's hard to talk about Dailymotion without mentioning YouTube, but the comparison matters less than it used to. With hundreds of millions of monthly users and a strong presence in Europe, Dailymotion has room to grow without chasing YouTube. Instead, it's leaned into a more differentiated model, one that blends distribution, monetisation, and now creation, offering an alternative in a market crowded with global giants.
This strategy is most visible in Ray, Dailymotion's new in-house ad engine. Ray delivers more precise and more transparent ad performance, giving advertisers a credible option outside walled-garden ecosystems. Its ability to integrate first-part data, contextual targeting, and low-latency delivery puts Dailymotion as not just a video platform, but a rising ad-tech contender at a moment when programmatic video spend keeps accelerating.
Alongside this, the company recently acquired Mojo, further strengthening its shift. With more than 50M downloads, Mojo adds AI-powered creation tools that let users produce, edit, and customize content quickly. Meaning Dailymotion can now support the full creator workflow, helping it attract even more talent and give brands and publishers faster ways to produce personalized videos.
It's not stopping there though, as it's also expanding its reach through Audience Path, a new AI-driven audience intelligence unit built on Ray, and a partnership with Dotscreen brining Dailymotion Pro to Apple TV, Android TV, Samsung, and LG devices. These moves show a company focused not on chasing YouTube, but on building a European alternative defined by strong tech and creator empowerment. The rise of short-form platforms still remain a challenge, but these recent moves sure suggest Dailymotion is shaping a more integrated future for its users.
Steph
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Oct 2009
$25m
SERIES C
Aug 2007
$34m
SERIES B
Total funding: $68.5m
Company HQ
Plaine-Monceau, Paris, France
Leadership
Guillaume Clement
(CEO)Guillaume has been at Dailymotion since 2013, initially joining the team as a Program Director. Since then, he has held a number of roles and became CEO in 2024.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 21 more jobs at Dailymotion