CRM Executive, OceanFinance
£30-37k
More information about location
2 days a week in office (Old Street, London)
Financial technology company
Posted today
Financial technology company
101-200 employees
Posted today
£30-37k
More information about location
2 days a week in office (Old Street, London)
101-200 employees
Company mission
To help everyone improve their financial well being.
Role
Who you are
- A solid grasp of data protection principles and best practices in regulated environments
- Excellent written communication—you produce clear, structured emails and briefs
- A proactive mindset when it comes to campaign reporting and performance
- A strong sense of ownership—you take the lead on your projects and see them through
- A collaborative nature—you’re a great team player who contributes positively
- Email campaign and segmentation tools
- Loves using insights to make meaningful improvements
- Enjoys working in a fast-paced, collaborative environment
- Thrives on turning ideas into results
What the job involves
- As part of the CRM team, your responsibilities will include:
- Launching and managing CRM campaigns that wow our customers and drive revenue
- Designing and executing A/B tests to optimise performance and boost conversion
- Creating ad-hoc campaigns to surprise and delight our customers
- Maintaining clean, consistent, and effective campaign setups
- Translating ideas into clear creative briefs for our design team
- Sharing insights and workflows with stakeholders
- Collaborating with commercial, product, and brand marketing teams
- Using smart segmentation to tailor communications
- Tracking campaign metrics and turning insights into action
- Working cross-functionally to ensure alignment on goals and messaging
- Delivering impactful campaigns that improve engagement and retention
- Gaining fluency in our CRM tools and processes
- Establishing strong working relationships across teams
- Bringing creative energy and rigour to campaign execution
Application process
- Once we’ve received your application, we’ll take a good look before getting in touch to discuss next steps. This will include:
- A short 15-minute introductory telephone chat with our people experience manager
- A 45-minute call with Head of CRM Anna and CEO Ali
- A panel and task interview with key team members and stakeholders
Salary benchmarks
Our take
Founded by semi-pro poker player Paul Newey in 1991, Ocean Finance is a credit and loan company. It began its life shrouded in infamy off the back of rising house prices and later, the financial crash of 2008. However, in 2012, Ocean Finance was acquired by Think Money Group and has rebranded as a more trustworthy venture, utilising innovations in fintech to provide a suite of credit card and loan products.
In 2021, Ocean Finance partnered with secure messaging company Nivo to provide a streamlined and secure method of communication with customers. This partnership is a recent example of Ocean Finance’s focus on digital as it continues to modernise its workplace and grow its client base.
With its Capital One issued credit card, student cards, and cards for bad credit, Ocean Finance pitches itself as a helping hand for those looking to improve their credit rating and has trusted finance companies backing them. The proof is in the pudding though, and Ocean Finance must continue to reap positive results through periods of economic turmoil to maintain trust in its brand.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-7% employee growth in 12 months
Company
Company benefits
- Welcome you into our awesome team (dare we say the best? We do, yes!)
- Bring the kind of vibe where we want you to share your ideas, even if it’s not “your area”
- Help you plan for life after work with our pension scheme
- Take care of your health with eye test vouchers, Perkbox medical and wellness and our employee assistance programme
- Give you 25 days holiday (to start with), as well as local public holidays and a day off on your birthday
- Support you with training, mentoring and anything else you need to further your development and hit your career goals
- Invite you to regular online and in-person team socials, as well as the occasional team retreat somewhere exotic
- Help you help others with optional “community” days for volunteering
- Provide extra treats, freebies and discounts through Perkbox Perks
Company HQ
Trafford Park, Stretford, UK
Leadership
Stelios Charalambous
(CEO, not founder)Previously Director of Unsecured Broking at Ocean Finance and Construction Manager at HL.
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