Senior Product Manager, Relay

• You have at least 4+ years of experience working as a Product Manager. We’re also open to speaking with hungry generalists (eg: consultants, ex-founders) who are eager to make an impact
• You have a strong bias to action. We’re a fast-paced environment and we value quick decision making and iteration to maximize learnings
• You’re a maker and a builder; show us things you've written, designed or ideally, built
• Your work experience shows a history of excellence and impact (not necessarily in product!)
• You’re excited by the idea of talking directly with customers and deeply understanding their problems to craft solutions
• You care deeply about small businesses and their owners/operators
• You communicate clearly and concisely, both visually and in writing. You have a strong ability to bring clarity in ambiguous or uncertain environments

Desirable

• We’re looking for a Senior Product Manager to play a key part in building not only the product but someone who will be a vital part of problem solving for our customers
• You will identify and scope the highest priority issues to tackle and work with our designers and engineers to ideate, design and deliver exceptional product experiences
• Contribute to the planning, development, and launch of new initiatives
• Frequently interview our customers 1-on-1 to deeply understand their needs and their pain points, using the learnings to identifying product opportunities
• Foster strong collaboration among cross-functional teams including engineering, design, marketing, sales, and customer support
• Leverage data to inform product decisions. Establish clear success metrics and use them to guide product development to measure success
• Analyze product and business data to identify opportunities and prioritize features
• Provide feedback on design and user experience, ensuring every product is a delightful experience for our users
• Own a roadmap with your team of engineers to ensure we deliver successfully against goals. Help hold the team accountable to outcomes and ensure a high bar for product delivery
• Elevate the Product Management practice at Relay, building an inclusive and supportive team culture

• Stage 1: A 45-minute Google Meets interview with a member of our Talent team
• Stage 2: A 60-minute interview with our Head of Engineering
• Stage 3: A case study presented to our Head of Engineering and one of our Senior Product Managers
• Stage 4: A 30-minute Google Meets video call with a member of our leadership team