Quality Assurance Analyst, Persona

• If you have a knack for finding structured ways to test various scenarios and use cases, can translate product requirements into comprehensive test cases, enjoy finding ways to break systems (secretly or openly), and get excited about working cross-functionally to make an impact on both internal and external stakeholders, then this could be a great fit!
• A minimum of 3+ years of relevant QA technical experience
• Experience in Web-based software testing, Mobile device testing on iOS and Android, and API testing
• Ability to understand and create clear, concise test plans from specifications or verbal communications
• Strong scheduling and project management skills with proven ability to prioritize across multiple teams
• Excellent communication and collaboration skills with Product and Engineering teams
• Resourceful self-starter comfortable with ambiguous requirements and fast-paced startup environments

Desirable

• Persona is looking for a QA Analyst to join the Product team
• You will help our Engineering and Product team uphold high standards by setting a high bar today and raising it tomorrow through comprehensive testing and thorough reporting
• You'll ensure the products we ship to our customers are of exceptional quality
• Day-to-day, you will conduct both smoke and comprehensive testing for our deployments while balancing focused testing for strategic customer workflows and important features or refactors
• You'll regularly sync with Product teams and monitor new features to identify ways to evolve deployment testing - whether through external QA teams, automated tests, or manual testing
• You'll summarize results for internal stakeholders, develop repeatable processes, and create best practices for Engineering and Product to enhance our collective workflow
• This role requires cross-functional collaboration with Product, Engineering, and Post-Sales teams
• Review PRDs, functional and design specifications
• Develop and facilitate test plans, cases, scripts and reports
• Perform testing across different devices, operating systems, and browsers
• Help triage and resolve complex customer issues and deploy blockers
• Understand and test core functionalities of the Persona Platform and key customer flows
• Collaborate with engineering and product teams on test automation and best practices