Mid-Level IT Engineer, Linus Health

• 3–5 years of experience in IT, security, or infrastructure engineering
• Hands-on experience with MDM platforms (e.g., Jamf, JumpCloud, or similar)
• Strong Apple/Windows administration and troubleshooting skills
• Proficiency in scripting or programming (Python, Bash, or similar)
• Experience identifying and triaging security vulnerabilities
• Strong understanding of identity and access management (SSO, IAM, RBAC)
• Solid troubleshooting skills and a proactive, solution-oriented mindset
• Ability to work independently and manage priorities in a fast-paced environment
• You take ownership of your work and follow through on commitments
• You can work independently when required
• You look for ways to automate and improve processes, not just maintain them
• You’re comfortable balancing day-to-day support with longer-term improvements
• You collaborate effectively across teams, including engineering and security
• You communicate clearly with both technical and non-technical stakeholders

Desirable

• We’re looking for a mid-level IT Engineer to help scale and secure our internal systems as we grow. This role blends IT operations, security, and engineering, and is ideal for someone who enjoys solving day-to-day technical challenges while also building automation and improving systems over time
• You’ll play a key role in supporting employees, managing devices and identity systems, and strengthening our security posture—while contributing to a more efficient and scalable IT environment
• Manage employee onboarding and offboarding, including account provisioning, laptop provisioning and access control across systems
• Administer and maintain Google Workspace (users, groups, policies, and security settings)
• Own and operate MDM solutions to manage and secure company devices
• Monitor device health and enforce security and compliance standards
• Triage and respond to security vulnerabilities, alerts, and incidents
• Partner with engineering to remediate vulnerabilities and improve security posture
• Provide technical support and resolve internal IT issues (Tier 2 escalation)
• Write scripts and tools (Python, Bash) to automate IT and security workflows
• Maintain clear documentation for systems, processes, and troubleshooting
• Support audits and compliance initiatives (e.g., SOC 2, HIPAA)