Sales Operations Manager, 9amHealth
Provider of cardiometabolic healthcare
Be an early applicant
Provider of cardiometabolic healthcare
101-200 employees
Be an early applicant
101-200 employees
Company mission
To deliver unlimited care from specialists across diabetes, obesity, and heart health to help our members live healthier every day.
Role
Who you are
- We’re looking for a highly analytical and execution oriented Sales Operations Manager to help scale our revenue engine
- 5–8+ years in Sales Operations, Revenue Operations, or similar analytical revenue roles
- Experience in a high-growth (Series A–C) B2B company
- Deep CRM expertise (HubSpot preferred)
- Strong forecasting and financial modeling skills
- Advanced Excel / Google Sheets proficiency
- Experience managing SDR teams or revenue development functions
- Ability to translate data into clear, executive-level insights
- Comfort operating in ambiguity and building systems from scratch
What the job involves
- As a Series B company, we are transitioning from founder led and opportunistic sales to a disciplined, data driven, and predictable growth model
- This role will sit at the center of Sales, Marketing, and Finance — owning CRM infrastructure, forecasting accuracy, SDR performance management, and analytics that drive smarter decision making across the revenue organization
- Serve as the owner and administrator of our CRM (HubSpot)
- Design and enforce pipeline stages, lead routing logic, opportunity hygiene, and data governance
- Build scalable processes to support strategic and enterprise and sales motions
- Partner with Marketing Ops on lead lifecycle management and attribution
- Directly manage and coach the SDR team responsible for outbound prospecting and inbound qualification
- Set and monitor KPIs: meetings booked, conversion rates, pipeline contribution, activity metrics
- Optimize territory planning, account targeting, and outreach cadences
- Develop performance dashboards and accountability frameworks
- Improve lead-to-opportunity conversion efficiency
- Own weekly, monthly, and quarterly forecasting processes
- Build accurate revenue projections using historical CRM and sales performance data
- Identify pipeline risk early and recommend corrective action
- Partner with Finance on revenue modeling and board-level reporting
- Improve forecast accuracy over time through data discipline and methodology refinement
- Develop dashboards to track rep performance, conversion rates, deal velocity, and win/loss trends
- Analyze historical sales data to identify patterns and leading indicators
- Build predictive models for:
- Close probability
- Pipeline coverage ratios
- Quota attainment likelihood
- Sales cycle timing
- Provide actionable insights to sales leadership on hiring plans, quota setting, and territory design
Our take
The high cost of GLP-1 medications, used to treat diabetes and weight management, poses a challenge for both patients and employers. This expensive medication, while highly effective, creates a burden on healthcare systems and limits access for many who could benefit.
9amHealth steps in to address this issue by offering an affordable solution for cardiometabolic care. It provides patients with personalized care plans, medication delivery, at-home lab tests, and unlimited access to specialists. This not only simplifies the healthcare experience for patients but also boasts impressive clinical outcomes.
Additionally, 9am partners with businesses to offer these benefits to their employees, helping manage healthcare costs and improve employee health. The company is well-funded with a strong foundation and promising future, as the popularity of GLP-1s continues to soar.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Health, vision, and dental plans
- 20 vacation days (for full-time employees)
- Flexible, hybrid working model
Company HQ
Encinitas, CA
Leadership
Frank Westermann
(Co-CEO & Co-founder)Alongside 9amHealth, they are the founder and CEO of Whitewater Ventures. Previously co-founded mySugr (acquired by Roche) and Zense-Life.
Anton Kittelberger
(Co-CEO & Co-founder)Currently an Investor and Non-Executive Chairman at BOYDSense. Previously worked at mySugr for over 7 years in a number of roles, including CEO. They also worked at Roche and Detecon International.
Paul Geevarghese
(COO & Co-founder)Previously held Vice President roles at Roche and mySugr. They were also a Senior Manager of Medical Affairs at Novo Nordisk.
Bernhard Schandl
(CTO & Co-founder)Co-founder and Tech Advisor at inoqo. Previously the Head of Technology, CTO, and VP of Engineering at mySugr. They were also a Lecturer at Fachhochschule Technikum Wien for over 6 years.
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