Deal Desk Analyst, Medallia

• Bachelor’s degree or equivalent experience
• 1+ years of experience in SaaS sales, professional services, operations, or product (quota carrier, sales engineer/solutions consultant, etc.)
• Bilinigual in English and one other language (Italian, French, Spanish, German, etc.)

Desirable

• The Enterprise Deal Strategy Analyst will positively influence the outcome of the renewal by achieving improved terms, pricing, and contract structure while reducing churn
• Serve as a concierge service for closing deals. Answering and routing questions, provide deal negotiation strategy
• Responsible for renewal negotiation success through coaching and advising sales teams
• Consolidate and summarize existing contracts and relevant renewal data points
• Partner with sales, legal, revenue, and other cross functional teams to structure deal and commercial terms for renewal transactions
• May engage directly in customer presentations and negotiations