Business Operations Engineer, Kaluza
£45.6-57k
+ Discretionary Bonus Scheme
More information about location
1+ day a week in office
Intelligent software platform powering the future of energy
Posted today
Intelligent software platform powering the future of energy
501-1000 employees
Posted today
£45.6-57k
+ Discretionary Bonus Scheme
More information about location
1+ day a week in office
501-1000 employees
Company mission
To help decarbonise the world.
Role
Who you are
- 3–5 years building and maintaining operational tooling — not just writing code, but owning what you ship
- Strong Jira expertise (including JQL) and Confluence; comfortable configuring them for complex portfolio structures
- Experience with APIs/integrations and data exchange, SQL + basic scripting, BI tools, AI tools and automation
- Experience building data pipelines or automated workflows with practical understanding of keeping them reliable at scale
- Confident in identifying improvements and implementing them independently. You break down ambiguous problems, scope solutions, and drive delivery without constant prompting. You don't wait to be told what's next
- Comfortable with data analysis, ambiguity, and working in scaling organisations where processes and systems need to grow as fast as the people using them
- You navigate Kaluza's systems to move fast. You share progress openly and communicate clearly across technical and non-technical audiences
- You're the kind of person who spots a constraint, maps it back to its root cause, and builds a fix (or identifies where a temporary workaround is needed, whilst you work on a fix). You set a high bar for your own work and raise it over time, and you're not satisfied leaving a system in a worse state than you found it
- You work openly by default: you share progress, flag blockers early, and communicate what's working and what isn't without waiting to be asked. People across the organisation find it easy to understand what you're doing and why
- You're genuinely curious about new tools and approaches — especially AI — and you actively bring others along by sharing what you've tried, what landed, and what didn't. Learning in the open comes naturally to you
- We understand some people may not apply for jobs unless they tick every box. But if you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure, we'd still love to hear from you
What the job involves
- Reporting To: Head of Business Operations
- You'll own and evolve the technical systems that power P&T Business Operations — Jira architectures, data pipelines, dashboards, and integrations with enterprise platforms
- You identify where operational capability could be stronger, scope those opportunities, and design and build solutions in collaboration with the Business Operations Manager
- You approach problems with an AI-first mindset and make technical decisions with clarity about trade-offs
- Own and evolve the standardisation of Jira and other Kaluza data systems. Configure, extend, and redesign them to support increasingly complex business operations
- Build and maintain reliable data pipelines and dashboards that turn raw operations data into clear signals for decision-making. Explore where AI agents and autonomous systems can streamline operations
- Identify opportunities for new capabilities (better delivery planning data & tooling capabilities, improved management insights solutions, plugging into adjacent Kaluza products) and design and build solutions, aligned with the direction from the business operations manager who will lead the product & delivery enablement side of things
- Connect and integrate internal products and platforms — Workday integrations, locally-built internal tools, and other solutions. Make recommendations on what to build, integrate, or take over — clearly articulating trade-offs, impact, and delivery path
- Anticipate security, compliance, and regulatory constraints upfront. Navigate Kaluza's systems to unblock delivery quickly
- Spot when something's off — in the data, in a process, or in a tool — and fix it before it becomes someone else's problem
- Iterate on our operational tooling continuously, testing new approaches early and sharing what you learn openly with the team
Our take
The energy landscape is one of the most dynamic and fast-evolving sectors in the world. More and more energy retailers are looking to move further toward digitisation and reap the benefits of modern technology in an increasingly connected world. But many are struggling with the transition, held back by legacy operating systems which slow them down, drain resources, and hamper innovation.
This is where Kaluza comes in. An ecosystem of platforms whose services range from energy billing to smart electric vehicle charging, Its real-time cloud platforms transform supplier operations, reducing the cost to serve and boosting customer engagement. Essentially, its platform is aimed at helping businesses streamline their operations, saving them time, effort, and money which can be better invested elsewhere.
Kaluza is riding the momentum of a growing desire for sustainable business and services. Its program relating to electric car charging, for example, will be able to capitalise on huge new demand in that sector - over 100,000 electric cars are already on the roads in the UK, and Bloomberg New Energy Finance has predicted that electric cars will account for over 50% of new global car sales by 2040. As the globe moves further towards sustainable use of energy in the coming years, Kaluza could be very well positioned to capitalise.
Freddie
Company Specialist at Welcome to the Jungle
Insights
33% employee growth in 12 months
Company
Funding (1 round)
Jun 2024
$100m
LATE VC
Total funding: $100m
Company benefits
- Progressive leave policies - including leave dedicated to the moments that matter to you the most
- Annual discretionary bonus
- Dedicated personal learning and home office budgets
- Flexible working — we trust you to work in a way that suits your lifestyle
- 26 days holiday
- Kaluza Share Scheme
Company HQ
Kensington, London, UK
Articles
Leadership
Melissa Gander
(CEO)Initially joined Kaluza as COO before becoming CEO in 2024. Previously worked at OVO Energy in a number of roles, including Managing Director of Smart Metering and Group COO. Prior to that, they worked at INEXUS as a Process and Performance Analyst and a Customer Manager.
People progressing
Joined as Senior Technical Product Manager in 2017, promoted after 2 years to Head of Product, promoted again in 2024 to their current position as Director of Product.
Joined Kaluza in 2020 as a Software Engineer, and in less than 2 years was promoted to Software Engineering Manager and again promoted in 2023 to Senior Software Engineer.
Diversity, Equity & Inclusion at Kaluza
- We are developing an dedicated Early Talent programme with a focus on underrepresented groups, offering different training opportunities within the business
- Our applicant tracking system, Greenhouse, also anonymously tracks the diversity of each candidate pipeline, so we can proactively take action when a pipeline needs to be more diverse
- We invest in tools, like Textio, and focused diversity job boards to help us reduce bias in our job postings and recruitment activity
- Commitment in improving diversity across our Tech Teams and working with companies to improve the tech ecosystem as a whole, specifically have committed to 25% Women in Tech by 2025
- We've signed up to numerous charters, like the Tech Talent Charter, Race at Work Charter and Trans in the City, to show our continuing commitment to improving I&D within Kaluza and the wider community
- Within Kaluza we have belonging communities set up, to offer support and forums for everybody
- We run monthly Inclusive Hiring Skills & Bias training that are open to all Kaluza employees
Share this job
View 21 more jobs at Kaluza